Call Center Representative - Houston, United States - A1 Plus Electrical Heating & Air
A1 Plus Electrical Heating & Air
Houston, United States
Verified Company
3 weeks ago
Description
Job Overview:
Duties:
- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Handle and resolve customer complaints with patience and professionalism
- Perform data entry tasks accurately and efficiently
- Utilize phone etiquette to ensure a positive customer experience
Qualifications:
- Proficient in English; bilingual in Spanish is a plus
- Strong communication skills, both verbal and written
- Previous experience in a call center or customer service role is preferred
- Knowledge of medical office procedures is advantageous
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with data entry processes
Pay:
$ $20.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (required)
Ability to Commute:
- Houston, TX required)
Ability to Relocate:
- Houston, TX 77040: Relocate before starting work (required)
Work Location:
In person
