Collections Coordinator - Anaheim, United States - Outdoor Dimensions

Description

SUMMARY:
This part-time position is primarily responsible for collections of past due customer accounts.

This position requires the ability to learn quickly and work independently in a fast-paced environment, as well as strong analytical and problem-solving skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with account managers and upper management to resolve balances and customer inquiries as needed.
• Reconcile customer disputes and resolve all A/Rrelated issues with a customer serviceoriented mindset.
• Being vigilant about collections, including researching/troubleshooting client data discrepancies and escalating as needed.
• Interact professionally and calmly with customers who dispute balances.
• Understand collections processes, timelines, and appropriate practices.
• Understand complex contract and pricing arrangements with customers to verify balances are correct and collections efforts are in accordance with the contract.
• Maintaining an acceptable days sales outstanding (DSO) levels by enforcing the existing company collection policy.
• Manage multiple tasks simultaneously and meet deadlines, which involves strong planning, organization, and problemsolving skills.
• Work comfortably and independently in a fastpaced environment.
• Attend all company and department meetings.
• Commitment to company core values.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.


QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• A minimum of 1 year of collections experience is preferred.
• A Bachelors Degree in Accounting, Finance, or Business is preferred.
• An intermediatelevel experience with Excel.
• Experience with Acumatica or any other ERP system is a plus.
• Strong communication skills, both written and verbal.
• High attention to detail.
• Thrives in a fastpaced environment.
• Ability to work independently and in a team environment.

EDUCATION and/or EXPERIENCE:
Bachelor's degree in accounting or a minimum of one year experience in accounting or an accounting-related role.


LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.


REASONING ABILITY:

CERTIFICATES, LICENSES, REGISTRATIONS:
None required.


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and talk or hear.

The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must frequently lift and/or move up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.


Job Type:
Part-time


Pay:
$ $24.00 per hour


Expected hours:
No more than 30 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location:
In person