Complaint Investigation Specialist - San Diego, United States - Hologic

Hologic

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Hologic, Inc.

is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases and to aid in biomedical research.

Hologic is also a leader in the development, manufacturing and sales of medical imaging systems and biopsy devices as well as surgical and treatment products, with an emphasis on serving the healthcare needs of women.

Our business is dedicated to impacting the lives of people across the globe through the early detection of disease, improved diagnosis and less invasive treatments.

There has never been a more exciting time to join us. Bright people, working together to pioneer advances in human health care, have created Hologic's success.

Our company believes that people are our greatest asset and only by recruiting, hiring, developing and retaining the most talented employees can we continue to be successful.

Our work atmosphere is stimulating, innovative and customer focused.

We provide employees with state-of-the art tools and technology, a collaborative and passionate work environment and the ability to make a dramatic difference in the world of healthcare.

We are rapidly growing and yet we have never been more focused - on our people, on our growth, on our future.

Duties and Responsibilities:

The incumbent may be asked to perform other functionrelated activities in addition to the belowmentioned responsibilities as reasonably required by business needs._
Performs amplification based diagnostic assays.
Performs applicable internal analytical testing methods used in Customer Product Support.
Assists with troubleshooting experimentation required for projects/investigations.
Trains new laboratory personnel on basic laboratory tasks.
Operates basic laboratory equipment with safety mindset.
General laboratory and retention room maintenance.
Assists in writing, executing protocols/reports for experimentation.
Perform retention checks, evaluation reports and authors risk assessments for compliance.
Performs/assists with, simple to moderate investigations and prepares investigation reports/risk assessment statements as appropriate.
Perform simple data analysis as required.
Uses appropriate root cause analysis and lab investigation tools/process when performing investigations.
Ensures all data is accurate, timely, relevant, and complete.
Assists with various complaintrelated projects and duties as assigned

Required Qualifications and Experience

B.S. in Molecular Biology, Microbiology, Chemistry, Biochemistry or Bioengineering/Biomedical Engineering
02 years of laboratory experience
Preferred Knowledge of current Good Manufacturing Practices, Good Documentation Practices, Good Lab Practices.
Working knowledge of general laboratory procedures, laboratory safety, and recordkeeping
Basic Technical writing skills
Good communication skills
Knowledge of Root cause analysis and/or problem solving
Experience with systems such as Oracle or Agile at any level is desired

Why join Hologic?

We are committed to making Hologic the destination for top talent.

For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

From a benefits perspective, you will have a access to benefits such as medical and dental insurance, ESPP, 401(k) plan, vacation, sick leave and holidays, parental leave, wellness program and many more

The annualized base salary range for this role is $67,000 to $82,000 and is bonus eligible.

Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency and Third-Party Recruiter Notice:
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

LI-RF1