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Little Rock

    Health services Specialist II - Little Rock, United States - State of Arkansas

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    Description
    Arkansas Department of Health

    4815 W Markham Street

    Little Rock, AR 72205


    Position Number:

    County:

    Pulaski City:
    Little Rock

    Posting End Date: 05/13/24


    Anticipated Starting Salary:
    $35,581.00

    Division of Local Public Health - Central Region: Pulaski County Local Health Unit

    This Position Will Serve As A Public Health Tech


    Additional Preferences:
    After hours / special clinics and travel may be required as needed.

    Health Clinic experience preferred.

    Six (6) to twelve (12) months laboratory experience preferred.

    Basic computer skills.

    During Public Health Emergency or Pandemic, office hours starting and ending times may vary and include extended hours and weekend rotation.


    Hiring Official:
    C. Timko


    Recruitment Contact:
    Andrea.
    Flowers

    The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans.

    Position Information


    Class Code:
    L077C


    Grade:
    GS04


    FLSA Status:
    NON-EXEMPT


    Salary Range:
    $29, $42,117.00

    Summary


    The Health Services Specialist II is responsible for maintaining health unit records, updating files, receiving and accounting for fees, and assisting the public.

    This position is governed by state and federal laws and agency/institution policy.

    Functions

    Interviews clients to obtain financial, insurance, and personal data to initiate or update patient records. Receives and records fees and balances cash against receipts issued. Answers and screens phone calls, schedules clinic appointments, and receives and routes patients. Evaluates client data within established guidelines to determine client eligibility for health services. Enters billing data to client accounts to update financial records. May receives birth and death certificates, verify information, and record information in appropriate register. May maintain security for and issue supplemental food vouchers according to instructions and defined procedures. Performs other duties as assigned.

    Dimensions

    None

    Knowledge, Skills and Abilities

    Knowledge of health services eligibility criteria. Knowledge of general office practices. Ability to understand and prepare oral and written material and information. Ability to perform basic mathematical calculations. Ability to maintain filing systems. Ability to answer the telephone, greet clients, and provide assistance and information. Ability to operate standard office equipment.

    Minimum Qualifications


    The formal education equivalent of a high school diploma; plus one year of experience in general office work, documents or claims examination or a related field.

    Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.

    OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

    Licenses

    None


    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


    Nearest Major Market:
    Little Rock


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