Account Assistant 3 - New Haven, United States - Yale University

Yale University

Verified Company

New Haven, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Account Assistant
Yale Health
Finance:

Yale Health
Finance
87756BR

University Job Title

Account Assistant 3

Bargaining Unit

L3
Local 34 (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Labor Grade C

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Business Operations

Total # of hours to be worked:

37.5

Work Days/Hours (Other than Standard)

Full-Time HRS, Flex Schedule, generally weekdays 8:30 a.m. 5:00 p.m. This position may also require occasional early mornings, evenings, weekends, holidays or recess.

Work Week

Standard (M-F equal number of hours per day)

Work Location

Central Campus

Worksite Address

55 Lock Street
New Haven, CT 06511

Work Model

Onsite

Position Focus:

In 1971, Yale University established Yale Health to provide health services to its facility, staff and students through a multidisciplinary health maintenance organization located on campus. Yale Health has more than 47,000 members including students, staff, faculty and their families who come from every state in the country and almost every country in the world. With over 50 years of service to the Yale community, our stateoftheart facility at 55 Lock Street, is where our members receive most of their care from our 150+ providers. It is a 144,000 square foot medical facility with over 90 exam rooms, an Acute Care Department, a 15bed inpatient facility with two negative pressure rooms, a diagnostic imaging suite including MR and CT scan, xray and ultrasound and a fullservice retail pharmacy.
Under the supervision of the Financial Analyst, perform financial activities and provide administrative support including but not limited to; process and coordinate billing activity for premiums, process cash, perform reconciliations, perform collections follow up functions, prepare reports and create journals.
Set up cash drawers for pharmacy, prepare cash deposit for lobby pick up by Yale Security for transport to Treasurer's Office daily. Balances cash receipts. Reconciles cash, checks and credit cards to pharmacy system reports. Send weekly cashier stat report to Pharmacy manager.
Provides general administrative support for Finance, Billing, Claims and Referrals as needed. Including, but not limited to opening/stamping mail, preparing referral letters and requesting supplier W9's when needed. Enter pharmacy authorized and unauthorized credit card charges into IDX. Maintain related files and batch reports. Reconcile Acute Care Copays & Immunization, provide copies to billing team, prepare month end journal, export/import Bursar charges weekly.
Generate, review and distribute premium bills from IDX. Follow up on outstanding premium receivables. Send out collection letters and termination letters as needed. Notify member services and supervisor of collections issues. Receives, logs and posts payments in IDX. Prepares and verifies daily deposits. Balance IDX batches submitted by Travel Clinic including entering charges, posting payments and reconciling. Review monthly IDX credit card reports, attach back up and create journals.
Responsible for follow up on returned checks. Enter into IDX, send letters of follow up, document in CSR (IDX) and reconcile account. Interface with claims to adjust accumulators as needed. Notify supervisor of issues requiring further intervention. Balance month end Workday reports to charges made in the Pharmacy, Travel, and premium payments. Handles customer payments, cash or credit card, from members who directly contact the Finance department.
Respond to inquiries through correspondence, by telephone or in person. Document in CSR (IDX). Notify supervisor of issues requiring further intervention. Serves as a positive and supportive member of a collaborative team. Responsible for inventory and problem solving of credit card machines within YUHS. Performs other duties as assigned and provides cross coverage as needed. This is a fulltime onsite position.

Essential Duties

1. Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements. 2. Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records. 3. Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts. 4. Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports. 5. Completes and processes forms. May present account information at legal proceedings. 6. Performs clerical functions incidental to account activity.

Required Education and Experience