Service Assistant - Brock Hall, MD, United States - Eclipse Technologies

James Miller

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James Miller

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Freelance
Description

Responsibilities:

Here is your chance with Porsche.
Porsche Zentrum Schwäbisch Gmünd sells one of the most successful sports car brands in the world. Our goal is to continue this success and provide optimal service to our customers. To strengthen our team, we offer a position as a


Service Assistant (m/f/d) Porsche (m/f/d).

  • Personal greeting of customers at the Porsche Zentrum and directing them to the appropriate colleague in the specialized departments
  • Conducting needsbased planning of service appointments and customer mobility
  • Appointment preparation and coordination with the parts department
  • Assistance to waiting customers
  • Creation of service invoices
  • Management of the appointment capacity planner
  • Verification of vehicle documents before pickup
  • Conducting satisfaction calls after return of the vehicle

Requirements:


  • Successfully completed commercial apprenticeship
  • Professional experience in the service/office area or as a service assistant (m/f/d) in the automotive industry is an advantage
  • Strong customer and service orientation, even during high workload
  • Independent way of working
  • Outstanding service quality and customer satisfaction are the guiding principles for your daily work

Company Profile:


What awaits you:

  • Bike leasing
  • Attractive personal development opportunities through Hahn Akademie
  • Inhouse training programs
  • Company collective agreement, including vacation and Christmas bonus
  • 30 days of annual leave
  • Accident insurance
  • Contribution to company pension scheme

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