Care Coordinator- Hhm014 - Coram, United States - WellLife Network

WellLife Network
WellLife Network
Verified Company
Coram, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Care Coordinators are responsible for working collaborative with their clientele, all their support systems to include community providers to insure support for overall health and wellness.


Essential Accountabilities:


  • Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders, often cooccurring.
  • Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs.
  • Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness.
  • Maintain contact with clients at least monthly, and more often as needed, providing telephonic as well as face to face outreach, engagement, and comprehensive service planning in the field.
  • Advocate for and support clients to ensure access to resources necessary to support wellness/selfmanagement and decrease frequency of emergency room visits and inpatient hospital admissions.
  • Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers and community resources.
  • Collaborate with community providers at least monthly as part of a multidisciplinary team to ensure goaldirected care planning.
  • Conduct crisis intervention when needed and follow up accordingly.
  • Maintain detailed, timely, and accurate record keeping in an electronic medical record. Coordinate with supervisor, office manager, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs).
  • Complete all required monthly documentation as required to ensure continuity of engaged clients' medical insurance and to ensure appropriate and accurate billing.
  • Work as part of a care management team, attend and participate in weekly team meeting to provide feedback and share resource information relating to client needs, issues and concerns.
  • Be responsible for reporting/coordinating daily office and field schedules with other members of the team and supervisor
  • Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.
  • Attend periodic trainings to enhance skill level and learn about wellness selfmanagement and best practice skills.
  • Participate in biweekly individual supervision to address concerns/issues and improve skill development.
  • Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
  • Be responsible for agency cell phone, laptop, and associated items.
  • Follow program guidelines as outlined in the personnel manual.
  • Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field

Other Responsibilities:


  • Maintain confidentiality at all times.
  • Participate in activities of other staff members in their absence or during periods of staff shortage.
  • Represent the agency at meetings, trainings not otherwise specified.
Bachelor's degree and two years' experience in Human Services required; New York State driver's license and access to a vehicle required
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