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Lease Renewal Specialist - Santa Clara, United States - Sonic Automotive
Description
Lease Renewal Specialist - Stevens Creek BMW in Santa Clara, CA at Sonic AutomotiveJob Type:
Other
Experience:
Associate
About
At Stevens Creek BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.
So read on, and consider a rewarding career with Sonic Automotive, Inc.Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...
It's time to make the most important move of your career .
From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.
Job Description
Summary:
The
Lease Renewal Specialist
will be responsible for utilizing dealership's CRM to follow up and call on existing lease owners to schedule appointments in-store for lease renewals.
Duties and Responsibilities:
Contact existing leaseholders via phone calls, emails, and texts to inform them of upcoming lease expirations.
Utilize dealership's CRM system to schedule appointments for customers to explore lease options in-person.
Provide exceptional customer service by addressing inquiries, offering personalized recommendations, and fostering trust.
Maintain timely follow-up with customers to ensure a seamless transition and maximize lease renewal rates.
Excellent interpersonal skills over the phone.
Goal-driven to meet and exceed store appointment goals.
Ability to work independently and as part of a team in a fast paced environment.
Strong organizational and time management skills.
All applicants must be authorized to work in the USA.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
OTE (On-Target-Earnings):$60,000 - $70,000 + / year
If meeting and exceeding store quota
*The Lease Retention Position
has a pay scale consisting of the following elements and ranges. Wages include base hourly compensation of nineteen dollars an hour.
The position may also pay commission compensation which is based on the value or number of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Schedule:
FULL TIME
Monday - Friday
401k plan with company match
Paid Time Off accrual
Closed for Thanksgiving day and Christmas day
Employee discounts on purchasing and leasing cars
Opportunities for career advancement within a Fortune 500 company
All your information will be kept confidential according to EEOC guidelines
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