Manager, Futureshock Operations - Houston, United States - Teach For America
Description
ROLE TITLE:
Manager,
- FutureShock_
POSITION REPORTS TO:
Senior Managing Director, Research + Design
LOCATION:
Houston
RATE:
$16 - $24 per hour
ABOUT THE PROGRAM
- FutureShock is a tenday experience where high schoolers explore career interests through handson projects with others_._
- Career exploration is challenging, irrespective of age. It's especially tough for high schoolers right now._ _Most young people are not sure what they want to do after graduating high school. Many have only limited exposure to the range of possibilities they could pursue after graduating. They're increasingly skeptical of traditional higher ed options, and alternative paths are unclear.
- We believe that building your future is more than just about finding a job._ The starting point does not have a single trajectory; it involves developing different skills over time and combining them in different ways.
- FutureShock_
WHAT YOU'LL DO
We are seeking a dedicated _FutureShock_ Operations Manager to execute key logístical tasks for our ten-day summer experience.
Pre-event, you'll immerse yourself in understanding your role, connecting with your team and familiarizing yourself with all stakeholders (school leaders, students, families).
During the program, you'll take charge of on-site logistics and work alongside your team for a successful event.WHAT YOU'LL BE RESPONSIBLE FOR
Leading up to summer- Internalize and develop a deep understanding of the systems you'll execute on in the summer- Complete the required synchronous and asynchronous training for your role- Proactively build relationships with other staff members to understand and shape the summer experience- Understand plan for collecting, saving, and accessing important information (waivers, student and emergency contact, relevant medical info, allergies)
During the summer- Own on-the-ground school site logistics on behalf of TFA, including liaising with school site's operational staff, owning physical set up and take down at the school site, and contributing to operations for school site initiatives (meal delivery, bus loading, etc.)- Assist with rostering and student lists at school site as needed- Support communications with students and parents as needed
YOUR COMMITMENT- 30 hours of training from late April to late May (virtual and one weekend in-person hours of prep, ops, and debriefs during _FutureShock_ programming (3 school sites for 2-week increments) at the start of summer.- Must be able to commit to up to 3 school sites (up to 6 weeks total of programming).
Time Management:
Exceptional organizational skills, proficient in managing school site logistics and operational tasks in a fast-paced environment- Customer Service and
Support Orientation:
Proven track record of providing excellent customer service, addressing the needs of CMs and colleagues with empathy and resourcefulness
- Innovative Problem-Solving and Initiative:
YOUR FUTURE TEAM
The Reinvention Lab at Teach For America is the home team of _FutureShock_ _This team is a creative cadre of product and program designers committed to reinventing towards the future of learning.
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