Dispatcher - Fort Pierce, United States - RACK Electric

RACK Electric

Verified Company

Fort Pierce, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Rack Electric is seeking an energetic, hardworking, organized, efficient, well-spoken individual who enjoys helping customers and co-workers alike.

We value the ability to maintain an organized daily schedule, is responsive to our team needs and enables us to timely resolve customer concerns, within a professional work environment.

This entry level position is to answer phones, coordinate technicians' schedules with the needs of new and existing customers while being a liaison between customers, technicians, and management.

Responsibilities and Requirements:

Scheduling
Service Titan experience a plus
Answering phones timely and with professionalism
Maintains excellent communication skills to aid in customer service, employee relations, and administrative duties
Exceptional customer service
Efficient completion of data entry and is computer savvy
Accurate electronic documentation
Manage and maintain calendar and appointments
Experienced in Microsoft Office
Selfmotivated, proactive, and able to work independently as well as collaboratively in an office setting
Able to remain calm under pressure during hectic periods of business
Strong verbal and written communication skills
Strong analytical and problemsolving skills
Strong attention to detail
We prefer someone with experience in the trades. Electrical, HVAC, Plumbing. Or home services that deal with residential customers, scheduling, technicians, conflict resolution.