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Trenton

    Network Engineer, Senior - Trenton, United States - NJM Insurance Group

    NJM Insurance Group
    NJM Insurance Group Trenton, United States

    4 days ago

    Default job background
    Full time
    Description

    The Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM's Network Infrastructure. The successful candidate will lead efforts with other members of the IT infrastructure and operations teams to delivery reliable network services.

    Job Responsibilities:

    Network Operations and Support

    • Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components
    • Create reusable configuration templates to standardize the deployment of network devices and features
    • Maintain disaster recovery network infrastructure in AWS and participate in annual DR Exercise
    • Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program
    • Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets
    • Monitor ticketing queues and respond to outstanding requests and other assigned work orders
    • Acts as primary technical resource on system implementation projects
    Monitoring and Reporting
    • Generate usage, availability, and performance reports for management consumption
    • Generate and analyze usage reports for capacity planning
    • Availability and health monitoring for network infrastructure components
    • Maintain network monitoring tools to optimize monitoring capabilities
    Effectively Troubleshoot and Resolve Network Related Issues
    • Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.
    • Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarms and escalation from level 1 support teams
    • Capture and analyze network packet traces to support troubleshooting efforts
    • Interface with third-party support and service vendors when needed to ensure network remains operational at all times
    Network Design
    • Leads and participates in technical PoCs efforts to evaluate network technologies and platforms and make technology recommendation based on final results
    • Develop and present network design recommendations base on common network design principles
    • Integrated network security into infrastructure design architectures
    • Acts as primary technical contact on network system implementation projects
    • Develop configuration templates to help standardize network device configurations
    • Create artifacts such as network design documents, Visio diagrams, Standard Operating Procedures
    Required Skills & Experience:
    • Must demonstrate advanced knowledge of network operating system CLIs such as Cisco IOS, Cisco NX-OS
    • Ability to develop and implement QoS policies to support critical and latency sensitive applications across the enterprise
    • Ability to create reusable configurations to deploy common network components using automation tools such as python or terraform
    • Ability to use diagraming tools to effectively capture network designs and configurations
    • Ability to manage cloud networking infrastructure in AWS and Azure
    • Ability to troubleshoot and resolve complex network issues
    Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
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