- Oversee coordination across service, dispatch, warehouse, and delivery.
- Improve workflow from order entry through installation.
- Remove bottlenecks and ensure initiatives are completed.
- Coach sales staff on accurate order entry and adherence to procedures.
- Reduce errors and rework through training and follow-up.
- Reinforce consistent use of RFMS features.
- Lead transition to and adoption of RFMS Online.
- Implement receiving/scanning workflows.
- Train team members on system usage and monitor compliance.
- Participate in operational planning and decision-making.
- Support financial discipline, including vendor payment term compliance.
- Review key performance metrics to guide improvements.
- 5+ years of leadership experience in flooring, construction, building materials, or distribution.
- RFMS experience strongly preferred; ERP experience required.
- Experience implementing new systems or workflow changes.
- Ability to interpret financial data and operational KPIs.
- Strong communication and accountability mindset.
- Results-driven and comfortable coaching experienced team members.
- Competitive compensation + performance incentive.
- Leadership visibility and impact.
- Growth opportunity within the KSI Family of Brands.
- Schedule: Full-Time, On-Site
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Assistant General Manager - Bloomfield Hills - Riemer Floors
Description
Assistant General ManagerRiemer Floors – Bloomfield Hills, MI
Full-Time | Leadership Role
Riemer Floors is seeking a hands-on Assistant General Manager to provide operational leadership, drive system adoption, and strengthen execution across our multi location flooring business.
This role focuses on follow-through, accountability, and process discipline to support sales growth and operational consistency.
ResponsibilitiesOperational Leadership
Sales Process Accountability
Systems & Technology
Strategic & Financial Support
Location: Bloomfield Hills, MI
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