Front Office Employee - West Union, SC, United States - Orion Innovations
Description
About Us
Scholt Energy is an energy supplier active in the business market in Belgium, Germany, Austria, and the Netherlands.
Our headquarters is located in Valkenswaard, the Netherlands, with additional offices in Waregem (Belgium), Stuttgart, Ratingen (Germany), and Salzburg (Austria).
The constantly changing energy market presents new challenges, which we are happy to face together.Scholt Energy is a family-owned, young, and ambitious company with an informal and open work atmosphere. We offer plenty of room for your professional and personal development.
Your Responsibilities
- You answer and handle incoming customer contact and reach out to customers in case of special circumstances
- You take care of customer administration, changes in the database, and brochure management in the software system
- You support the sales department with administrative processes such as contract closures, addenda, evaluation reports, and consumption and connection overviews
- You communicate with external parties (distribution network operators, suppliers, metering companies) and internal departments regarding customer inquiries, salesdriven processes, and operational office tasks
- You ensure the followup of customer campaigns in the software system
- You handle the registration of bank account numbers and SEPA authorizations for payment execution and inform customers about outstanding payments
- You contribute to process management, improvements, and potential projects.
Your Profile
- You have a completed degree or commercial education with initial work experience
- You are serviceoriented, resultsdriven, and meticulous
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