- Meet client process demands through planning, scheduling, manufacture and delivery.
- of clinical cell therapy products according to established procedures, regulations and contract.
- Ensures manufacturing documentation is closed out in a timely manner in accordance with applicable regulations and per contract.
- Ensures capacity availability of resources (room/equipment/staff) to perform clinical manufacture for clients per contract.
- Ensures process hours are charged - tracked to meet contract and revenue targets.
- Accountable for maintaining a mechanism to work with clients to troubleshoot problems, suggests improvements and determines & advocates for value-add projects.
- Assures manufacturing space is kept in a clean, validated state in compliance with company procedures, GMP and applicable regulations
- Ensures on the job training program and resources for new associate (proficiency) training and cross training of existing staff.
- Ensures a safe work environment for employees.
- Ensures department staff compliance with corporate and site-specific HR policies, safety and business policies and practice.
- Approves job specific curriculum for the training and professional development of department staff.
- Holds regular staff and 1:1 meetings to emphasize corporate culture, maintain morale, and provides a forum for staff development and discussion.
- Responsible for the profit and loss for the PPU
- Deliver on revenue
- Assures compliance with budget
- Liaison with support groups – supply chain, training, quality systems, and business development
- Partners with clients along with Project Management and team leadership; drives the account management and liaison with the clients
- Sets team expectations and goals and delivers the business direction for the PPU
- Sets KPIs & ROIs targets and assures PPU metrics are maintained and tracked monthly.
- Coordinates with PPU leadership and team meetings and determines PPU strategy development
- Accountable for driving the spirit of continuous improvement
- Collaborates with Business Development to ensure compliance and contract requirements
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Directly supervises the following roles: Associate Manager, Manufacturing, Manufacturing Associates, Lead Manufacturing Associates, Production Support Associates, Technical Trainers, Compliance Investigators
- Bachelor's degree (ie Biology, Biotechnology, Bioengineering, Chemical Engineering).
- 5-7 years of cGMP environment, aseptic processing, mammalian cell culture, cell processing, cryopreservation experience.
- 5-7 years of leadership experience or equivalent combination of experience.
- Strong business acumen
- Deep understanding of cGMP and cGLP
- Working knowledge of financial operations and budget development
- Relevant IT skills (Visio, Microsoft Project and Excel)
- Ability to think strategically and tactically (detail-oriented)
- Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
- Analytical and problem-solving skills
- Strong written and oral communication skills
- Meeting management/facilitation skills/teamwork
- Ability to multi-task team is essential
- Flexible and able to adapt to company growth and evolving responsibilities
- Drive to create and maintain order in a fluid technically complex environment
- Integrity, accountability and strong dedication to regulatory compliance
- Continuous improvement mindset
- List required training that must be completed by incumbent in order to fulfill the responsibilities for this role. Examples can include aseptic techniques, gowning qualifications, manager training, GMP, etc.
- Must have the ability to work in a team-oriented environment and with clients
- Must be able to work during the weekend, holidays and as required by the company
- May be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids
- Must utilize proper personal protective equipment (PPE) when handling all human specimens, gases, corrosive chemicals, and liquid nitrogen
- Must have the ability to work in the cleanroom environment for extended period of time
- Must have the ability to work with specialized equipment
- May work with hazardous materials and chemicals
- Environment requires gowning, hair net, safety glasses, gloves, and foot coverings.
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