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    Front Desk Agent - Anchorage, United States - Northwest x Southern Hospitality

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    Description

    Job Description

    Job Description

    Fairfield Inn & Suites Anchorage managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today

    How we can elevate your career:

    Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.

    Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

    If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.

    Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.

    Qualifications:

    High school diploma or equivalent GED; prior hotel and hospitality experience preferred

    Demonstrate excellent organizational skills, communication skills, and problem-solving skills

    Why work for NSH?

    Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.

    Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)

    New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day

    Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.

    Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one The amount of PTO you can accrue increases the longer you work with us.

    Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.

    Bereavement

    Jury/Witness Duty

    Community Volunteer Events

    Social Event Outings

    Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).

    Medical & Prescription, Vision

    Dental

    Employee Assistance Program

    Hostcare

    100% Company Paid Life Insurance

    401(k) Retirement Plans

    Leave of Absence

    Perks - More than just a paycheck

    Team Member Travel Discounts

    Entertainment Industry Discounts

    Snack of the Month

    Monthly Team Member Recognition

    Service Recognition Awards

    Incentive Programs

    Referral Bonuses

    Direct Deposit

    Retirement Planning

    Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands.

    To learn more about our company please visit our web site at

    Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.


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