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Modesto

    Customer Service - Modesto, United States - Select Staffing

    Select Staffing
    Select Staffing Modesto, United States

    3 weeks ago

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    Description

    About the Role:

    You will:

    • Provide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction.
    • Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities.
    • Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
    • Accurately process and fill Sales Orders generated at the sales counter.
    • Provide customers with reliable information regarding product specifications, pricing, and availability.
    • Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
    • Ensure security and control is upheld at this primary point of customer contact.
    • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
    • Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
    • Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
    • Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
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