Customer Service and Order Management Representative - Woodbury, United States - ES Foods, Inc.

Description

About us
ES Foods, Inc.
Manufacture and distribute food product for schools K-12.





TITLE:
CUSTOMER SERVICE-ORDER MANAGEMENT REPRESENTATIVE

REQUIREMENTS:


2 or more years experience in customer service and order management. Must be proficient with Microsoft Excel and Word. NetSuite a plus.

RESPONSIBILITIES:

-
Enter orders into NetSuite and excel spreadsheets.
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Advise production and shipping of special customer delivery requirements
:

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Arrange weekly shipment of orders by obtaining freight quotes from brokers and selecting the most cost-effective carrier
:

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Effectively communicate with internal sales and production regarding order adjustments
:

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Track all pending orders through to shipping and obtain B.O.L. needed for invoicing
:

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Develop a thorough understanding of products to effectively offer substitutions when items are back ordered
:

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Resolve all customer related inquiries and issues with accuracy and efficiency
:

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Set up new customer accounts in NetSuite
:

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Purchase and schedule production with 3rd party co-packer.

ES Foods, Inc.

provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Work Remotely

• No

Pay:
$60, $75,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (preferred)

Experience:

Microsoft Excel: 1 year (preferred)
Microsoft Office: 1 year (preferred)


Ability to Relocate:

• Woodbury, NY 11797: Relocate before starting work (required)

Work Location:
In person