- Provides customer service regarding collection issues, general questions, processing payments and various transactions
- Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally
- Responsible for reducing delinquency for applicable accounts
- Reviews open accounts for collection efforts
- Makes outbound calls, maintaining professional communication at all times via phone
- Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process
- Reviews all relevant information (including terms of sales and/or loan documents) and attempts to collect customer payments
- Executes timely follow-up on payment arrangements and documentation required per account
- Ensures all customer information is correct, updating as necessary
- Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution
- Responsible for exceeding departmental performance standards and quality assurance expectations
- Adheres to company standards and maintains compliance with all policies and procedures
- Performs other related duties as assigned
- High School Diploma or equivalent.
- No prior experience or training required.
- 1-3 years of customer service experience
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent customer service skills.
- Proficient in time management; the ability to organize and manage multiple priorities.
- Ability to take initiative and effectively adapt to changes.
- Able to establish and maintain a cooperative working relation.
- Able to use sound judgment; work independently, with minimal supervision.
- Able to perform a variety of duties, often changing from one task to another of a different nature, with deadlines and/or established timeframes.
- Competent in public speaking.
- Performs well with frequent interruptions and/or distractions.
- High School Diploma/GED
- Understands the importance of commitment and detail
- Competitive and goal-oriented
- Unwavering commitment to their best
- Excellent communication abilities
- Ability to effectively use multiple computer systems
- Analytical and negotiation skills
- Full-Time
-
Administrative Assistant
3 weeks ago
Golden Gate Group Atlantic Beach, SC, United States FreelanceARWA Personaldienstleistungen GmbH represents: · A - Attractive employer. · R - Respectful interaction. · W - Valuable employees. · A - Excellent service. · We support and advise you at all times as a professional partner and suggest suitable and realistic job offers. · As part o ...
-
Field Administration
1 day ago
Bluegreen Vacations Corporation Myrtle Beach, United StatesThe Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Ensures that all guests are qualified for their presentation per the qualifications set by Bluegreen. · Under general supervision, the Guest Reception Re ...
-
Field Administration
1 day ago
Bluegreen Vacations Corporation Myrtle Beach, United StatesThe Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Ensures that all guests are qualified for their presentation per the qualifications set by Bluegreen. · Under general supervision, the Guest Reception Re ...
-
Field Administration
1 day ago
Bluegreen Resorts Myrtle Beach, United StatesJob Description · The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Ensures that all guests are qualified for their presentation per the qualifications set by Bluegreen. · Under general supervision, the ...
-
Field Administration
1 day ago
Bluegreen Resorts Myrtle Beach, United StatesJob Description · The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Ensures that all guests are qualified for their presentation per the qualifications set by Bluegreen. · Under general supervision, the ...
-
McLeod Health Myrtle Beach, SC, United StatesMaintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. · Assists the physician in assessing the needs of patients based on data collected throu ...
-
RBT/Behavior Technician
6 days ago
Autism Behavioral Institute Myrtle Beach, SC, United StatesWe are seeking highly motivated individuals with a passion and desire to make a difference in the life of children with autism in Myrtle Beach, South Carolina. Services may be provided in clinic or home-based settings. · Responsibilities: · * Provide home-based services for child ...
-
Behavior Technician
5 days ago
Autism Behavioral Institute Myrtle Beach, SC, United StatesLove helping children learn and succeed? Autism Behavioral Institute is seeking Registered Behavior Technicians to work 1:1 with children with autism Registered Behavior Technicians (RBT's) provide one-on-one behavioral interventions teaching social, daily living and communicatio ...
-
Billing Account Representative
1 week ago
McLeod Health Myrtle Beach, United StatesBilling Account Representative - Revenue Cycle Management (Myrtle Beach) · Essential Duties · Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Va ...
-
Specimen Collector I
2 weeks ago
Aegis Sciences Corp Myrtle Beach, United StatesThe Specimen Collector is responsible for collecting biological specimens at client sites for the purpose of conducting scientific testing. Duties will include maintaining the integrity of the collection process, maintaining records for reporting purposes, obtaining initial insur ...
-
Host Person
1 week ago
Aimbridge Hospitality Myrtle Beach, United StatesThe Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the c ...
-
Host Person
1 day ago
Aimbridge Hospitality Myrtle Beach, United StatesJob Summary · The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for a ...
-
Patient Scheduler
1 week ago
Tidelands Health Myrtle Beach, United StatesEmployee Type: · Regular · Work Shift: · Day - 8 hour shift (United States of America) · **Join Team Tidelands and help people live better lives through better health** · **POSITION SUMMARY:** The purpose of this position is to schedule patient appointments for designated areas a ...
-
Bellperson & Valet Seasonal
2 hours ago
Hilton Grand Vacations Myrtle Beach, United StatesJob Description · HGV now offers Day One Team Member Benefits · In search of an individual with a friendly personality, who enjoys being outdoors; has a sincere smile; does the idea of helping guests with their luggage while sharing all the fun amenities to enjoy at our resort. · ...
-
Bookkeeper IV
2 weeks ago
Horry County Schools Myrtle Beach, United StatesPosition Type: · Support Staff/Bookkeeper · Date Posted: · 4/22/2024 · Location: · Carolina Forest High · Closing Date: · 05/06/2024 · Job Title: High School - Bookkeeper IV · Supervisor: Principal · Terms of Employment: 240 days · Job Summary: · Assist in the administration ...
-
Government Relations Director
1 week ago
Elevance Health Myrtle Beach, United States· Location: Residence in the State of South Carolina highly preferred. · The Government Relations Director is responsible for developing and implementing strategies to advocate enterprise and state specific legislative and regulatory positions in less complex legislative and/or ...
-
Customer Service Representative
21 hours ago
Carolina Title Loans Myrtle Beach, United StatesJob Scope: · Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. · The role of Customer Service Representative is the firs ...
-
Assistant Community Manager
21 hours ago
Greystar Worldwide, LLC Myrtle Beach, United StatesSupports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, a ...
-
Assistant Community Manager
6 days ago
Greystar Worldwide, LLC Myrtle Beach, United StatesSupports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, a ...
-
Assistant Community Manager
1 week ago
Greystar Worldwide, LLC Myrtle Beach, United StatesSupports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, a ...
In-Office Collections Representative - Myrtle Beach, United States - Capital Vacations
Description
Capital Vacations sets the industry standardOur mission is to deliver quality vacations to our members and guests.
In this entry opportunity into the company, working 8-5 Monday-Friday, our team members are averaging over $25 p/hr. and over $53,000 in per year individual compensation.
Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K, discounted Vacation Stays.
$15 hourly salary plus substantial bonus opportunity based on Collections Bonus Compensation Plan
Purpose
Capital Vacations is adding to an industry-leading, tenured financial services team by seeking competitive team players who are committed to achieving and continuing our unprecedented growth and progression.
JOB SUMMARY
Under general direction, Collectors work applicable accounts through system assignment or other means.
ESSENTIAL JOB FUNCTIONS
EDUCATION
EXPERIENCE
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.
Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:Education, Essential Training / Certifications, and Experience:
Skills, Knowledge, and Abilities:
Shift: