Jobs
>
Chicago

    Director of Service Lifecycle Management - Chicago, United States - Cognizant Technology Solutions

    Default job background
    Description

    About Us:


    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

    Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

    Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.

    Learn how Cognizant helps clients lead with digital at


    About Cognizant's IoT Practice:
    Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries.

    To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes.

    Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes.

    Without human-centered thinking, connected products are just standalone things-but with it, our modern connected products facilitate a unified way of life enjoyed by all.


    Roles and Responsibilities:


    We are actively seeking a visionary and accomplished professional to assume the role of Director of Service Lifecycle Management in the Industrial and Process Vertical (I&P).


    The ideal candidate will be responsible for:

    • Strategic Leadership: Provide strategic direction for the Service Lifecycle Management Offering. Develop and execute plans that align with organizational goals, ensuring the seamless integration of SLM into the broader digital strategy for our I&P client base and targets.
    • Field engagement: work closely with the field Sales organization of Client Partners [CP] and Client Relationship Managers [CRM] to create effective commercial proposals, driving the engagement through close and implementation.
    • Service Optimization: Oversee the development and optimization of end-to-end service processes, emphasizing efficiency and quality, driving continuous improvement initiatives to to meet evolving business requirements.
    • Collaboration: Foster collaboration across cross-functional teams, working closely with Digital Thread leaders, Delivery engineers, and other stakeholders to integrate SLM seamlessly into the digital ecosystem.
    • Technology Integration: Lead the integration of SLM technologies within the Digital Thread framework. Stay abreast of emerging technologies and trends, ensuring our Digital Thread offerings remain innovative and competitive.
    • Partner ecosystem: work with technology partners and hyperscalers to create accelerators to shorten the path from proposal, to deal, to implementation.
    • Client Engagement: Build and nurture relationships at all levels (up to C-level), positioning the organization as a trusted partner for end-to-end service solutions. Interact with clients at a strategic level to understand their service needs and expectations.
    • Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the SLM effectiveness. Implement data-driven insights to enhance service delivery.
    Skills (Must Have)


    • 10+ years in PLM, SLM and the Digital Thread field
    • Leadership Skills: Proven ability to lead and inspire matrix teams toward common objectives. Strategic thinker with a focus on achieving results.
    • Digital Thread Knowledge: In-depth understanding of Digital Thread concepts and their application to SLM.
    • Technical Proficiency: Familiarity with relevant technologies, including PLM (Product Lifecycle Management), IoT (Internet of Things), and other digitalization tools.
    • Communication Skills: Excellent verbal and written communications skills. Ability to articulate complex concepts to both technical and non-technical stakeholders.
    • Client Relationship Management: Strong client-facing skills with experience in building and maintaining client relationships, and closing deals.
    • Analytical Thinking: Strong analytical and problem-solving skills, with the ability to analyze data and trends to inform strategic decisions.
    • Education: Bachelor's degree in a relevant field; advanced degree preferred.


    If you are a strategic thinker with a passion for leveraging digital technologies to optimize service lifecycles, we invite you to apply for this exciting opportunity to drive our SLM Offering in I&P.

    Work Authorization


    Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.


    Benefits:
    Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:


    • Medical/Dental/Vision/Life Insurance
    • Paid holidays plus Paid Time Off
    • 401(k) plan and contributions
    • Long-term/Short-term Disability
    • Paid Parental Leave
    • Employee Stock Purchase Plan

    Disclaimer:
    The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    We are an equal opportunity employer and value diversity at our company.

    We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.


    The Cognizant community:
    We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.


    • Cognizant is a global community with more than 345,000 associates around the world.
    • We don't just dream of a better way - we make it happen.
    • We take care of our people, clients, company, communities and climate by doing what's right.
    • We foster an innovative environment where you can build the career path that's right for you.

    About us:


    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.


    Our commitment to diversity and inclusion:
    Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome.

    Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.


    Disclaimer:
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.


  • Ferrara Chicago, United States

    Job Location: Chicago · Chicago HQ (hybrid) · Want to make an impact? · This Lifecycle Management Analyst position is responsible for managing discontinuation and transition projects for the company's SKU portfolio to ensure that residual inventory and obsolescence targets are ...


  • Ferrero SpA Chicago, United States

    Select how often (in days) to receive an alert: · Create Alert · For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in t ...


  • Raise Marketplace, LLC Chicago, United States

    Job Description · Job DescriptionAbout Raise · Raise is at the forefront of revolutionizing the entire Gift Card (GC) ecosystem by bringing it onto the blockchain. With a decade-long dedication to this vision, Raise is poised to launch a groundbreaking network that directly conne ...


  • PricewaterhouseCoopers Chicago, United States

    A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabil Management, Solutions, Manage ...


  • HCLTech Chicago, United States

    Planning and Strategy: Develop a comprehensive test plan outlining the scope, objectives, resources, and timelines for the Team Center upgrade testing phase. · Team Management: Lead and manage offshore testers, assigning tasks, providing guidance, and ensuring collaboration among ...


  • Fidelity Life Association Chicago, United States

    Chicago, IL (Remote) · Des Plaines, IL 60018, USA · Description · Remote work is not available in the following States: · Job Summary: · Reporting to the VP, Performance Marketing & Customer Experience, the Sr. Manager, Lifecycle Marketing Manager will drive engagement and thro ...


  • Cognizant North America Chicago, United States

    About Us: · Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and ...


  • HCLTech Chicago, United States

    Planning and Strategy: Develop a comprehensive test plan outlining the scope, objectives, resources, and timelines for the Team Center upgrade testing phase. · Team Management: Lead and manage offshore testers, assigning tasks, providing guidance, and ensuring collaboration amon ...


  • Tovala Chicago, United States

    We're Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time ...


  • Heyday Homes Chicago, United States

    Heyday Homes has a new opening for a Lifecycle Manager who will be an integral part of the team and a strategic thought partner to the CEO. · **Your Mission** · Heyday Homes is passionate about creating community and empowering individuals to make the right decisions at the right ...


  • Ferrara Pan Candy Co., Inc. Chicago, United States

    Job Location: Chicago · Chicago HQ (hybrid) · Want to make an impact? · This Lifecycle Management Analyst position is responsible for managing discontinuation and transition projects for the company's SKU portfolio to ensure that residual inventory and obsolescence targets are me ...


  • AbbVie North Chicago, United States

    Job Description · Job DescriptionCompany Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives acr ...


  • Tovala Chicago, United States

    We're Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time ...


  • AbbVie North Chicago, United States Full time

    · Company Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic ar ...


  • Efinancial Des Plaines, United States

    Remote work is not available in the following States: · Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Kansas, Maine, Michigan, Mississippi, Montana, New Hampshire, New Mexico, New York, North Dakota, Ohio, Oklahoma, Rhode Island, South Da ...


  • Natsoft Corporation Lisle, United States

    **Role: PLM Team Center Tester** · **Location: Lisle, IL (Onsite)** · **Type: Contract/FTE** · **Need Automotive Domain Experience** · **Mandatory requirements** · - Knowledge of PLM Team Center mandatory and working experience is a MUST · **Skills**:Tester, PLM, Teamcenter · **A ...


  • Efinancial Des Plaines, United States

    Remote work is not available in the following States: Alabama, Alaska, Arkansas, California, Connecticut, Delaware, Georgia, Hawaii, Idaho, Kansas, Maine, Michigan, Mississippi, Montana, New Hampshire, New Mexico, New York, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota ...


  • Proviniti Chicago, United States

    We are looking for a Project Manager/Business Process Consultant - ITAM with Lifecycle Management experience. · Required: Must provide an outline of implementation projects in Lifecycle Management. · Open to W2 candidates or C2C Individual Corp only · This is FULLY ONSITE in Ch ...


  • Dexian IT Solutions Chicago, United States

    Asset Management & Entitlements Support · "someone who is who is strong in Asset Management and has exposure to Flexera" · Location: Onsite 3x week in downtown Chicago + 2 days from home · Duration: Long term. Our last employee was there for 4 years · Description: · This role is ...


  • Veterans Engineering Chicago, United States

    Veterans Engineering seeking a Systems Administrator to assist in maintaining a platform of servers and supporting infrastructure environments. Specifically, the Systems Administrator (SA) will provide the following technical support: · Operating System Maintenance · Collaborate ...