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    Server - Lobby Bar - Los Angeles, United States - Loews Hotels

    Loews Hotels
    Loews Hotels Los Angeles, United States

    3 weeks ago

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    Description

    Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.

    Job Specific

    • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
    • Sets up assigned station with all required supplies, "Mis en Place"
    • Greets guests in a polite professional manner according to Loews standards
    • Suggestively sells menu items to guests so as to enhance the dining experience
    • Records all aspects of guests order accurately and enters guest orders into POS terminal
    • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
    • Monitors preparation of individual courses to ensure proper flow
    • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
    • Serves all food and beverage items professionally, according to Loews Standards
    • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
    • Prepares and presents accurate, complete guest check
    • Collects monies due and or applies charges to guest account using POS terminal
    • Completes end of shift revenue report and cash deposit
    • Performs all side work duties as assigned by manager/supervisor
    • Other duties as assigned
    General
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow team members
    • Executes emergency procedures in accordance with hotel standards
    • Complies with required safety regulations and procedures
    • Attends appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Complies with hotel standards, policies and rules
    • Recycles whenever possible
    • Remains current with hotel information and changes
    • Complies with hotel uniform and grooming standards
    Qualifications
    • High School diploma or equivalent
    • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
    • Thorough knowledge of food terminology, food service techniques and sanitation standards
    • Exceptional guest service skills
    • Basic computer skills
    • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
    • Ability to work flexible schedule to include weekends and holidays
    The wage for this position is $16.78.
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