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    UX Manager - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    2 weeks ago

    Idaho State Job Bank background
    Description


    UX Manager at Ford Motor Company in Boise, Idaho, United States Job Description We are the movers of the world and the makers of the future.

    We get up every day, roll up our sleeves and build a better world - together. At Ford, we're all a part of something bigger than ourselves.

    Are you ready to change the way the world moves? Ford Credit's new Product Organization is taking shape, with the formation of six teams designed to make it easier for product teams to truly obsess over improving the customer experience and, ultimately, help Ford Credit be a reason customers choose and stay with Ford.

    We're seeking an innovative, expansive problem solver to provide both inspiration and leadership to a User Experience team.

    This people leader will get the chance to guide their team through a journey of human-centered research to uncover insights that contribute to all phases of the design process while overseeing the creation of seamless product and service experiences across the Ford Credit portfolio of products.

    This role will be responsible for driving a healthy, inclusive culture, and orchestrating across a broad range of functions and features to produce unrivaled designs while encouraging collaboration, transparency and clarity between multiple offices, teams and functions.

    Applicants who live in the SE Michigan area will be required to be in office three days a week in a hybrid work environment.


    What you'll be able to do:
    + Lead and manage interdisciplinary teams through the research/design process to produce high-quality work that materially impacts our partners and customers. + Champion the voice of the users and leverage inspiration to discover hidden opportunities. + Demonstrate prowess for empathetic design that accounts for end-to-end user journeys extending across a manifold of users, geographies, devices, products and services. + Guide a team to improve both hard and soft skillset, fostering designer growth and career development. + Ensure the team advocates for the best solutions for Ford Credit customers by using thorough research techniques and strong design acuity. + Establish relationships and work strategically with partners to help them determine where they should be focusing both time and resources. + Ensure that the team produces material which aligns with the overall vision and strategy for Ford Credit and Ford Credit Design. + Apply critical thinking to challenge the status quo and traditional ways of working, pushing the team and the lab at large on the definition of interaction design excellence. + Plan and scope projects and teams according to business needs and design opportunities, setting them up for success with an educated view on best practices. You'll have + Bachelor's Degree or 7+ years of work experience in the UX field. + 2+ years of experience leading highly-effective user experience teams. + 5+ years working on highly collaborative teams, or other multidisciplinary teams. Even better, you may have + Strong verbal, written and visual presentation skills. + A solid portfolio demonstrating leadership skills and abilities. + Experience partnering with both engineering and design teams. + Passionate about the automotive and transportation industry. + Experience in designing and/or facilitating group collaboration workshops. + Experience using design thinking principles or methods in a formal, in-person setting. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply As an established global company, we offer the benefit of choice.

    You can choose what your Ford future will look like:
    will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, includin To view full details and how to apply, please login or create a Job Seeker account
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