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front desk patient service representative - Franklin, VA , USA, United States - Bon Secours Mercy Health
Description
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Front Desk Patient Service Representative - Southampton Family Practice
Provides receptionist and clerical functions to front office.
Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor.
Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.Job Requirements
High School Graduate.
Outstanding customer service skills.
Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.
Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.
Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.
I. Essential Job Functions
OFFICE- Front Desk
PATIENT ACCESS CENTER
OFFICE EQUIPMENT USED: Telephone, copier, computer (keyboard, screen, printer), etc.
This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.
If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email .
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at