Clerk in the field of care services - Campbell, NE, United States - NovaWorks

NovaWorks
NovaWorks
Verified Company
Campbell, NE, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
Hello from Campbell, NE

At Afilio, we operate Germany's leading platform for family insurance.

With our digital solutions and personal advice, we help our 3.5 million users and their families with emergency, long-term care, and death insurance.

Our team of over 50 dedicated and motivated individuals works tirelessly to expand and improve our offerings, providing our members with peace of mind for any situation.


We are looking for a:

Part-time (30 hours) administrative assistant in the field of long-term care benefits, who will carefully maintain our relationships with health and long-term care insurance providers.

As a member of our operations team, you will ensure the seamless provision of long-term care aids and the prompt processing of applications.

Your work will actively contribute to supporting our members during challenging times.


Responsibilities:

  • Supporting our members
  • You will serve as the central point of contact for customer inquiries regarding longterm care benefits and aids. You will actively engage in telephone and written communication, provide competent advice on our range of (longterm) care aids, and assist individuals in need of help or care in selecting suitable products to make their daily lives easier.
  • Communication with longterm care and health insurance providers
  • You will be responsible for the operational handling of incoming applications (e.g. for longterm care benefits or aids). Additionally, you will handle telephone communication with health and longterm care insurance providers regarding applications and approvals for longterm care benefits.
  • Internal processes and knowledge exchange
  • You
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