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Product Growth Manager, IT - San Francisco, United States - Rippling
Description
Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.
For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example.With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from addresses.
About the role
Mamoon Hamid, a partner at Kleiner Perkins, recently said that Ripplings growth is in the 1% of the 1%. At their scale, they are one of the fastest growing companies in the world. As part of the growth team, youll be at the tip of the spear of revenue generation.
Growth managers at Rippling own a business target related to customer acquisition, cross-sell, or adoption, and develop and execute plans to hit them.
Our team is constantly launching experiments, across our go-to-market motion - for example, new marketing channels, different sales processes, or better messaging.
In this role, youll drive product adoption for Rippling IT and Rippling Spend, two of our core business units. Youll develop and execute the strategy to drive up user adoption and combat churn. Youll work highly cross-functionally with teams across the business to drive forward your initiatives.This is a great role for anyone who likes fast-paced execution, thrives on solving new problems, and has a GM mindset.
This is a hybrid role based in our SF office.What you will do
Analyze customer behavior across the funnel and identify opportunities to increase product usage. Youll write your own SQL queries and pivot data.
Launch experiments across email, in-product ads to improve adoption, track and analyze performance, and continually based on your learnings.
Run highly cross-functional projects across CX, content, data science, engineering, marketing ops, and product marketing.
Create collateral to educate users, including videos, articles, and webinars.
Scout opportunities to improve flows in Rippling IT and Rippling Spend apps to improve onboarding and retention, and work with the product team to stand them up.
What you will need4+ years of experience in a fast-paced, data-driven role like consulting, product, investment banking, or bizops.
Experience analyzing data to drive business strategy. Youll need to translate both quantitative data (SQL, Excel) and qualitative observations into actionable insights.
Superb cross-functional collaboration and project management skills. Youll drive initiatives that span marketing, sales, data science, engineering, product, brand, and marketing ops.
Excellent writing. Youll write clear and persuasive emails, ads, training articles, and decks.
Structured problem-solving. You break down problems into their component parts and identify the most important levers.
Flexibility and speed in the face of new challenges. When faced with a new problem, you ramp quickly, build a plan, and start executing. You ship quickly to learn quickly.
User obsession and product intuition. Youll need to deeply understand Rippling IT and Rippling Spend users to find opportunities to improve their experience.
Additional Information
Rippling is an equal opportunity employer.
We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
To request a reasonable accommodation, please emailRippling highly values having employees working in-office to foster a collaborative work environment and company culture.
For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity.The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someones compensationincluding a candidates professional background, experience, and location. Final offer amounts may vary from the amounts listed below.The pay range for this role is:
96, ,000 USD per year (US San Francisco Bay Area)
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