Concierge (Ion) - Scottsdale, United States - Mark-Taylor

Mark-Taylor
Mark-Taylor
Verified Company
Scottsdale, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.


We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.


As our portfolio continues to grow, so do our Integrated Operations Network Mark-Taylor is hiring a Virtual Leasing Consultant (Concierge) to focus on the digital side of future and current resident relations, serving as an expert informational resource on our communities, amenities, and surrounding neighborhoods.


As a Virtual Leasing Consultant (Concierge), you will work at our Corporate office located in McCormick Ranch neighborhood of Scottsdale, AZ.

You will represent the Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.


You're Excited About This Role Because You Will:

  • Generate a seamless and positive experience for future residents that reflects Mark-Taylor's high brand standards.
  • Act as an expert informational resource about our communities including features, amenities, surrounding neighborhoods, and leasing processes.
  • Provide exceptional customer service to future residents by answering questions and providing recommendations.
  • Confirm validity of future resident leads.

We're Excited to Meet You Ideally, You Will Bring:

  • Minimum of 1 year experience working in a call center or other customer service or sales
- environment.

  • College degree in a related field preferred.
  • Ability to manage multiple phone lines simultaneously.
  • Strong problemsolving abilities.
  • Proficiency with Microsoft Office Suite, Union, Henri, and Onsite are especially desirable.
  • Excellent verbal and written communication skills.
  • Detailoriented and proactive with the ability to pick up on new concepts quickly

Why You'll Love Working at Mark-Taylor:

  • Opportunities for career growth
  • Employee referral program
  • Paid time off, paid sick time, paid holidays, paid volunteer time
  • Medical, dental, vision benefits, including paid parental leave
  • 401k with company match
  • Employee appreciation events
  • MT Wellness program with optional Gympass membership
  • Access to all Mark-Taylor Residential amenities (including our resortstyle pools and fitness centers)
  • Mark-Taylor is an equal opportunity employer and a drugfree workplace. All of our employees undergo preemployment screening which includes drug testing. _
**The starting hourly pay rate for Concierge is $18.00. This position is eligible for monthly bonuses. The Concierge position will require weekend availability.

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