Concierge (Ion) - Scottsdale, United States - Mark-Taylor
Description
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so do our Integrated Operations Network Mark-Taylor is hiring a Virtual Leasing Consultant (Concierge) to focus on the digital side of future and current resident relations, serving as an expert informational resource on our communities, amenities, and surrounding neighborhoods.
As a Virtual Leasing Consultant (Concierge), you will work at our Corporate office located in McCormick Ranch neighborhood of Scottsdale, AZ.
You're Excited About This Role Because You Will:
- Generate a seamless and positive experience for future residents that reflects Mark-Taylor's high brand standards.
- Act as an expert informational resource about our communities including features, amenities, surrounding neighborhoods, and leasing processes.
- Provide exceptional customer service to future residents by answering questions and providing recommendations.
- Confirm validity of future resident leads.
We're Excited to Meet You Ideally, You Will Bring:
- Minimum of 1 year experience working in a call center or other customer service or sales
- College degree in a related field preferred.
- Ability to manage multiple phone lines simultaneously.
- Strong problemsolving abilities.
- Proficiency with Microsoft Office Suite, Union, Henri, and Onsite are especially desirable.
- Excellent verbal and written communication skills.
- Detailoriented and proactive with the ability to pick up on new concepts quickly
Why You'll Love Working at Mark-Taylor:
- Opportunities for career growth
- Employee referral program
- Paid time off, paid sick time, paid holidays, paid volunteer time
- Medical, dental, vision benefits, including paid parental leave
- 401k with company match
- Employee appreciation events
- MT Wellness program with optional Gympass membership
- Access to all Mark-Taylor Residential amenities (including our resortstyle pools and fitness centers)
- Mark-Taylor is an equal opportunity employer and a drugfree workplace. All of our employees undergo preemployment screening which includes drug testing. _
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