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Server Assistant: PT - Miami, United States - Buffalo Run Casino & Resort
Description
Position PurposeTo support wait staff in order to ensure an efficient dining experience for guests.
Knowledge, Skills, and Abilities
•Clear tables of all glasses, cutlery, dishes and trash and prepare tables for new guests.
•Support Servers when needed to bring needed items to tables or refill drinks.
•Respond tactfully to guest complaints.
•Communicate all guest complaints or suggestions to the Front House Manager.
•Maintain a clean and organized work area.
•Become familiar with casino events and promotions in order to accurately inform dining guests.
•Clear tables of used service items as needed.
•Follow all alcohol sale and food safety ordinances and regulations.
•Ensure the highest standards of cleanliness, safety, and guest satisfaction.
•Comply with tip reporting procedures and Title 31 requirements.
•Perform other duties as assigned.
Requirements
Education/Qualifications
•Must be able to obtain and maintain the required Gaming License
Work Requirements
Shift: Wed-Sun
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.