T Mobile Authorized Retailer Assistant Manager - Belton - Luna Wireless

    Luna Wireless
    Luna Wireless Belton

    5 days ago

    $20,000 (USD) per year
    Description
    Benefits:
    • 401(k)
    • Bonus based on performance
    • Competitive salary
    • Dental insurance
    • Donation matching
    • Employee discounts
    • Flexible schedule
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance
    • Wellness resources
    Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer
    Luna Wireless, is one of the largest Authorized T-Mobile Retailers in the US
    Seeking candidates with a hustle and ambition for unlimited potential
    If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be
    Se prefieren hablantes bilingües de español, pero no se requieren
    Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture
    Be unstoppable with us
    Job Overview:
    The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.
    Job Responsibilities:
    • Responsible for infusing every store's Mobile Associate s with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
    • Ensure that every need the customer has, when coming into the store, is met and that employees build the customer's confidence by making their experience comfortable, simple and by solving the whole problem.
    • Complete observations of Mobile Associate s' interactions with customers, including feedback, to be used in development, training & coaching conversations.
    • Effectively manage customer wait time. Keep current on products, services, and promotions.
    • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
    • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.
    • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
    The experience you'll bring:
    • 1 year customer service and/or sales experience, retail environment preferred
    • Available to work a varied schedule including nights, weekends, and holidays
    • Ability to lead and mentor people to deliver great results
    • Outstanding communicator with ability to interact with teammates and customer
    What's in it for you:
    • Competitive base pay, plus commissions
    • Benefits for part-time and full-time employees
    • Medical, dental and vision benefits
    • Generous paid time-off programs
    • Phone service discounts
    • Serious growth potential for your career
    This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime?
    We invite you to apply today
    Requirements:
    • At least 18 years of age
    • Legally authorized to work in the United States
    • High School Diploma or GED
    #NeverStopGrowing
    Luna Wireless doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
    Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
    At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
    Compensation: $ $20.00 per hour
    Dedicated, Dynamic, Determined. These are the people we want in the Luna Wireless fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.
    Serving our customers and employees is at the heart of what we do. When you work with us, you're not just changing your life; you're helping our customers all over the nation stay connected with their loved ones.
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