- Greeting Customers at the Loan Car desk in a helpful & friendly manner
- Overseeing small team of employees
- The ability to manage escalated situations in a calm, professional manner
- Reviewing rental terms and rates with customers so they have a clear understanding of agreements
- Completing paperwork and reports in a timely manner
- Confirming rental quotes and reservations
- Maintaining rental fleet
- Managing work schedules for Loan Car employees
- Keeping work area clean and orderly; maintaining file system and paperwork
- 2-3 years of managerial/supervising experience
- Excellent leadership, communication and customer service skills
- Professional appearance
- Organized and detail-oriented
- Medical, Dental, and Vision Insurance
- Group Life Insurance
- Short and Long Term Disability
- 401(k) Retirement Savings Plan
- Flexible Spending Account
- Competitive Pay Plans
- PTO
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Loan Car Manager - Plano, United States - Mercedes-Benz
Description
Mercedes-Benz of Plano is currently seeking a Loan Car Manager.
This position supervises a small team and manages daily responsibilities in the Loan Car Department.
Responsibilities: