Team Leader, Clearance - Mount Laurel, United States - Berkley

Berkley

Verified Company

Mount Laurel, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Details:

What makes Admiral Insurance Group _ADMIRABLE_
.

Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance.

We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge.

As a member of the W. R.

Berkley Corporation, a Fortune 500 Company and one of the nation's premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners.

Unlock your _insure_-ability.

The Company is an equal employment opportunity employer.

Responsibilities:

The
Team Leader, Clearance will be responsible for managing and monitoring the submission mailboxes for all lines of business.

This role will be the main point of contact for the Vice Presidents and Underwriters for help with any issues that arise out of clearance.

They will also be responsible for monitoring and handling rush clearances as well as assisting in training employees on system enhancements and new processes that affect the clearance team.

This role will report to the Underwriting Services Manager.

Adherence and enforcement of clearance protocol.
Submission review, clearance and entry.
Requests additional information as required for incomplete submissions.
Responsible for file documentation.
Handle or delegate rush submission requests directly from Underwriters.
Handle or delegate requests for submission corrections timely and accurately.
Monitor and maintain a balanced SLA/submission counts among the various Branches and LOBs by actively reorganizing team assignments to meet the unique needs for that day.
Answer submission related questions from internal and external. customers while escalating to Manager when appropriate.
Coordinate with Manager to identify/recommend areas for improvement.
Report to Manager regarding team performance both positive feedback and/or areas for improvement.
Available to occasionally work evenings to meet business demands and support time zone differences.
Provides administrative support to Manager as needed for special projects or assignments.

Qualifications:

High School Diploma required; College degree preferred.
Minimum of 35 years of commercial lines insurance experience required.
Prior Team Lead or Supervisory experience.
Strong knowledge of insurance industry, products, and operational environments.
Effective leadership qualities.
Exceptional communication skills to include: technical writing, presentation, and coaching.
Excellent problemsolving, organizational, and analytical skills.
Proven capability to implement innovative solutions.
Experience working with underwriting platforms and software.
Proficiency using Microsoft Office Suite, with a strong background in Excel.

- #LI-FL #LI-HYBRID_