Front Team Associate - Burlingame, United States - Maison Alyzée

Maison Alyzée
Maison Alyzée
Verified Company
Burlingame, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

At MAISON ALYZEE, we are a unique French Fine Pastry, French Bread Bakery & Café expanding in the Bay Area.

We offer highly refined products, warm & high quality service & experience to our Employees and Customers. Both Front & Back of the House teams "do care" and pay attention to every details.

With our highly skilled pastry team, we produce most beautiful, delicate and unique French pastries or entremets, large cakes and events large cakes or smaller pieces.

We also offer to our Customers a French savory menu.

We believe that MAISON ALYZEE provides a unique experience for our Customers & team members.

We're elevating the food industry by thinking from the heart-side out, owning our impact on our local communities and inventing new recipes or cakes to take quality, purity, taste, and joy for our team and customers to the next level.

We have a unique talented team in a highly professional but friendly atmosphere. We are creators, pastry chefs, perfectionists, and French Fine Pastries connoisseurs. We believe in building a team & products portfolio which will evolve through the year and seasons.

We're creating, producing and sharing our Cakes, Entremets, Viennoiseries and Breads, using the freshest, purest ingredients from France, Italy or California mostly.


We are looking for our new Boutique on Burlingame avenue - Burlingame - "Front of the House Associate(s) " (role cashier, barista, customer service,...)




Key responsibilities:
Customer Service : provide the best customer service in a courteous, fast and efficient manner. Accommodate all requests and special needs for guests and clients. Know how to engage with customers efficiently and act as the ambassador of Maison Alyzee. Provide all our customers with a unique experience visiting our Boutique.

Take & Prepare orders:
a large variety of individual cakes, viennoiseries (croissants,...), breads and savory menu items and larger desserts/cakes. To Go & On Site. Prepare DoorDash or other vendors orders in an accurate manner.

Prepare all pre orders:
prior to opening, ensure pastries and desserts are ready or prepared, and pack in advance for with quality and accuracy in mind

Drinks:
Full coffee menus, teas, our famous hot chocolates,..

Leadership:

Take initiatives, Keep all your senses active and maintain constant impeccable cleanness inside and on our patio & terrace.


Collaborate :
Enjoy the camaraderie and teamwork and take advantage of opportunities to broaden your scope of work: From the terrace to the back of the house: Help or lead inventory management or take ownership

Safety :
Maintain a clean and organized workspace. Follow all safety and sanitation procedures within set guidelines from OSHA, HACCP and Department of Public Health and Risk Management - and ensure your team is following guidelines as well
Other duties as assigned


Knowledge and Skills:


Experience with from retail food retail, coffee shop is a plus but not mandatory; Reliability, common sense, friendly & positive attitude, savory cooking skills is a strong plus.

Basic problem-solving skills and ability to multi-task
Sense of urgency and ability to work within a safe manner

Ability to follow all company policies in areas of attendance, safety, sanitation and safe food handling. The Front of the House team will also remains in close daily contact with our Pastry Chefs' team.


About You:

We're looking for a Front of The House Associate looking to collaborate with our team members, pastry chefs team, logistic for our (newest) Burlingame Boutique.


You're the right member for our team if:

  • Your skills are topnotch and you are passionate about sharing your experience, gaining new expertise, not afraid of hard work and,
  • You see Customer Service as an "art" and notice the nuances of when we serve our friends & customers with excellence, pride & when it is not: Your sense of permanent extramile is always here
  • You thrive in a fastpaced, everchanging environment
  • You think on your feet, collaboratively and solve problems quickly (we are all to join our efforts together )
  • You're eager for your voice to be positively heard and want to collaborate with the team in a new endeavor. Your success is the Team's & every member of the team success
  • You're inspired by [French] Fine Pastries, Viennoiseries, French breads, beautiful European style coffees and all our other treats

Job Requirements

  • Ability to attend a high end bakery customers,
  • Ability to work on weekends and holidays
  • Ability to exert wellpaced mobility for up to 8 hours, including standing & walking
  • Join our team members who are guest focused and demonstrate the ability to drive sales
  • Leadership & cross border coaching between team members to reach the full potential of everyone & help each other positively and prepare for the next level of responsibility
  • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices
  • Activel
More jobs from Maison Alyzée
See all jobs of Maison Alyzée