Manager of Education and Data Reporting - San Diego, United States - BD
Description
Job Description Summary:
Field Service Support (Education and Training, service record auditing, and Vendor Management)
We are
the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat.
It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become amaker of possible with us.
Responsibilities
- Direct a team of technical trainers who conduct onsite and remote training to field service personnel
- Partner with Education Services to align on best practices for training curriculum and training approach
- Supervise training program efficiency, identify opportunities, and implement continuous improvements
- Ensure consistent training procedures and practices across all areas of the Field Service Organization
- Lead programs to assist employees with transitions due to technology and process changes
- Develop procedures and supervising tools to help enable Field Service Managers to ensure on time and accurate submission of Field Service Records
- Develop Field Service Record metrics and reporting dashboards and report out results to LT
- Develop tools and procedures to keep a detailed check on service record accuracy
- Vendor Management
- Partner with Staffing Vendors to establish KPIs and SOWs
- Implement metrics and processes to track vendor expense and identify CI projects
- Develop processes for vendor time card and T&E expense management as well as invoice reconciliation and approvals
Minimum Requirement:
- Bachelors Degree; or equivalent combination of education and 5 plus years of proven experience.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.
It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer.
We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
PDN
Primary Work Location:
USA CA - San Diego Bldg A&B
Additional Locations:
Work Shift:
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.
We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary Range Information
$107, $176,500.00
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