Re-engagement Planning Advisor - Newhall, United States - SCI Shared Resources, LLC
Description
Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work
The Re-Engagement Planning Advisor is responsible for learning the industry, products, product finance / insurance options (trust), services, as well as use of Customer Relationship Management (CRM) sales software and proprietary contracting software.
Responsibilities include completing a training program which requires successfully complete course work, passing exams, and demonstrating the appropriate skills to begin fulfilling the following responsibilities.
Compassionate and results-driven sales representative to actively set appointments and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned cemetery/mausoleum property to meet their personal and cultural needs.
JOB RESPONSIBILITIES
- Develop trusting relationships with prospective and existing client families in order to generate sales leads. Updating prospective client contact information and detailed notes in Customer Relationship Management (CRM) sales system.
- Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.
- Appointments made at customers' residence, Dignity Memorial locations or virtually
- Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
- Coordinates sales efforts with team members and other departments as appropriate.
- Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.
MINIMUM
Requirements
Education
- High School Diploma or equivalent
Licenses
- Ability to obtain and maintain insurance license as required by state/province
- Current state/province issued driver's license with an acceptable driving record
Experience
- Sales or Customer experience preferred
- Previous experience with Customer Relationship Management (CRM) sales systems preferred
Knowledge, Skills and Abilities
- Proficient computer skills including MS office suite
- Proficient computer skills with CRM and Social Networking Apps preferred
- Professional demeanor and communication skills
- Bilingual, knowledge of another language preferred
- Professional attire required when meeting with clients or representing the company
- Available to work evenings and weekends
Work CONDITIONS
Work Environment
- Work indoors during all seasons and weather conditions
- Comply with Corporate dress code policy
Work Postures
- Sitting continuously for many hours per day, up to 6 hours per day
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
- Working beyond "standard" hours as the need arises
COMPENSATION:
$15.96\hour ($33,280 - $80,000 annualized targeted first year earnings)
Re-engagement Planning Advisor commission plan is based on exceeding defined quotas.
BENEFITS:
Medical_Dental_Vision_Flexible Spending Accounts (health care and dependent care)_Health Savings Account with Company Contribution_Sick Leave_Short-Term Disability_Long-Term Disability_Life Insurance_Voluntary Accidental Death or Dismemberment Insurance_Dependent Life Insurance_SCI 401(k) Retirement Savings Plan with Company match_Employee Assistance Program
Postal Code: 91321
Category (Portal Searching): Sales
Job Location:
US-CA - Newhall
Job Profile ID:
S00158
Time Type:
Full time
Location Name:
Eternal Valley Memorial Park & Mortuary
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