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    Salesforce Business Analyst - Troy, United States - Softworld, a Kelly Company

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    Description

    Job Title: Salesforce Business Analyst (CPQ-Experience Cloud)

    Location: TROY MI 48084

    Job Description:

    ***Locals to Troy are always preferred, or someone remote that will travel to Troy when required. ***

    • Experienced in Product suite including CPQ, Customer Experience, and PRM.
    • Responsible for communicating and collaborating with Salesforce Admin, Corporate IT, Business Leaders, and Transformation Teams.
    • Collaborating with internal stakeholders and team members to build solutions on the Salesforce platform that supports the business requirements and processes for continued improvement.

    Responsibilities

    IT/CRM Business Analyst with Salesforce experience

    • In-depth knowledge of CPQ, Customer Experience and Channel Sales functionality within Salesforce to implement new applications, workflows, and business processes
    • Ability to consult/advise, lead and mentor-guide customer
    • Experience with Apex Code, Lightening Components, Visual Force Pages, and Salesforce APIs.

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