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Supply Chain Manager
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Application Support Engineer II - United States - Tekion
Description
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience.
We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices).
Must be located on-site at our West Chester, OH office*Must have SaaS Support Leadership & automotive experience to be considered
In this senior-level role, you will be a subject matter expert in your domain to help coordinate and communicate with our dealership clients regarding support issues and help keep the support team on track and in-line with processes and deliverables.
Our transparent and collaborative culture means we work both independently and together as a team on projects in an agile environment.
Ability to understand the application both functionally and technicallyRefer to internal database or external resources to provide accurate tech solutions
Document technical knowledge in the form of notes and manuals
5+years of experience as an Application Support Engineer.
Working knowledge of SQL,Mongo Databases & basic network configuration
Coding skills are a huge plus point
Previous experience in application, production or product support
Ability to learn and master employer-specific software
Ability to diagnose & address application issues
Candidate should be ready for rotational shift
Basic understanding of IoT and software - preferred
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
This position is also eligible for a bonus whereby total compensation may exceed base salary depending on individual performance.
The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Current Tekion Employees – Please apply via Greenhouse Internal Job BoardWe do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
For California residents you can review Tekion's California Privacy Policy here.
