ACS stands for American Community Survey. An ACS Community Info Specialist is a person who specializes in providing information and assistance related to the American Community Survey - Inola, OK, United States - Apex Ventures

Apex Ventures
Apex Ventures
Verified Company
Inola, OK, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
We are seeking individuals to join our team in
Inola, OK

SUMMARY
As a member of our team, you will provide Community Information Services for Army Community Service.

This includes offering customer service at the front desk by greeting customers in person and over the phone, identifying their needs, and referring them to the appropriate service provider.


QUALIFICATIONS

  • Associate's Degree or equivalent education/work experience. One (1) year of information and referral experience and/or one (1) year of customer service experience may be substituted for education.
  • Minimum of one year of customer service experience.
  • Fluent in English (speaking, reading, and writing). Must be able to communicate effectively in English.
  • Strong oral and written communication skills.

JOB DESCRIPTION

  • Provide Community Information Services for Army Community Service.
  • Offer customer service at the front desk by greeting customers in person and over the phone.
  • Identify customer needs and refer them to the appropriate service provider.
  • Maintain records and files related to services provided.
  • Input information into ACS CTS databases within one (1) business day of service.
  • Maintain a centralized client record management and tracking system for all ACS customers.
  • Provide requested information to clients, and refer them to other resources if necessary.
DOCPER/SOFA/Logistical Support Status


This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.


APPLICATION PROCESS
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