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Operations Supervisor, Warehouse - Hayward, United States - Snackpass
Description
**Operations Supervisor, Warehouse**
at Snackpass Hayward, CA Snackpass is building social meets mobile ordering for restaurants. Skip the line and get rewards with friends.
Our users save time, save money and connect with friends on our social commerce layer that includes social rewards, group buying, and social menu. Meanwhile, we help restaurants recruit new customers, engage existing ones, and streamline operations to ultimately grow their business. Snackpass is transforming the restaurant ordering experience into a rich, personalized and social experience.
Snackpass is one the largest social commerce platforms in the US, one of the fastest growing marketplaces, and a top 100 YC company. Were backed by Andreessen Horowitz, Y Combinator, First Round Capital, and Craft Ventures. We are growing 7x YoY and are a team of 80 people. And were just getting started. The environment at Snackpass is high impact, fast paced, and empowering for everyone. We are growing fast and looking for hungry and humble builders to join us in any of our hubs (NYC, SF, LA) or remotely.
**Who we are ?** **Opportunity** **?** While weve seen the rise of online delivery apps, delivery makes up less than 10% of the restaurant market. The rest takeout and dine-in remains offline, anonymous, and on the verge of disruption. There is a $600B opportunity to make offline takeout and dine-in transactions digital, social, and mobile, and were leading this movement. We started on college campuses and are now bringing Snackpass to every college campus and city in the country. **About the Role ?** We are looking for an Operations Supervisor - Warehouse to join our Operations Team and help us get our restaurants up and running and keep them in top shape. The Operations Manager will manage and maintain the day-to-day operations of the central warehouse, assist in fulfillment and logistics and ensure the end customer experience for our partners is world class level. This role will report directly to the Supply Chain and Logistics Lead.
**What you'll be working on ????**
Manage the day-to-day operations of the Snackpass Hayward warehouse:
+ Shipping and receiving
+ Inventory management
+ Light manufacturing
Ensure all shipping and logistics SLAs are met and completed accurately and in a timely manner
Build and assemble hardware that includes kiosks, tablets and kits
Track, report and forecast critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
Write reports and updates on the operations and supply of the Hayward warehouse
Hire and manage a team of warehouse contractors
Perform troubleshooting and assistance support with hardware and software products at the warehouse
Work closely with our Onboarding, Sales, and Product teams to deliver a word class experience to our restaurant partners
**About you ????**
Based in Hayward, CA
Warehouse experience required
Typically 5 - 8 years experience plus degree or equivalent
Highly motivated and self-managing
Comfortable managing a team of people
Great communication and relationship building skills
Organized, thorough, and attentive to detail
Able to prioritize and juggle a variety of tasks
Must be able to lift up to 50lbs
**Benefits ????**
Health, dental, and vision insurance
Unlimited paid time off and 12 paid holidays
Remote friendly
Home office stipend
Professional development stipend
Flexible hours
Ample Snackpass swag
12 weeks paid parental leave
Employee referral bonus program
Snackpass is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we are confident that the most inclusive and diverse teams accomplish the most extraordinary results.
**Voluntary Self-Identification**
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Snackpasss Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
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We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .
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