Landscaping Account Manager Naples - Estate Landscaping & Lawn Management

Estate Landscaping & Lawn Management

Verified Company

Naples, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

***:

In this position the Account Manager is primary client contact for all jobs in the area._

PRIMARY DUTIES AND RESPONSIBILITIES:

Field Management

Develop production activity calendar
Review new equipment technology
Plant, Turf & Tree Health Care (finalize annual agronomic plans, develop selective pruning schedule
Schedule Summer aeration
Maintains familiarity with each job's specifications and insures compliance.
Develops and maintains schedules for maintenance work on all jobs.
Creates routes for crews and coordinates manpower, equipment and materials.
Monitors and arranges schedules for irrigation system on job sites.
Monitor and arrange schedule for pest control and fertilization.
Manages equipment needs and sees that all equipment in the area is properly maintained.
Manage designated work teams
Employee reviews, discipline & skill set assessment
Production & efficiency
Scheduling & seasonal startup
Solve production related issues
Implement agronomic plan
Develop & update production activity calendar
Equipment utilization & asset management
Manage asset newness
Oversee all support regimes (shop support, supply chain support, adm. support, resources support such as vendor, supplier, Sub Contractor, etc.), financial tool support (systems understanding & education).

Safety

Quality Control

Client Relations

Informs clients of problems and changes concerning their properties in a timely manner.
Sees that client requests are responded to in a timely manner.
Anticipates client needs in a proactive manner.
Life cycle management landscaping
Lawn & ornamental fertilization plans with Pest Control Manager
Pest management plans with Pest Control Manager
Arbor culture plans
Air & light management
Water management
Life cycle replacement plan
Life cycle management irrigation
Controller upgrades
Valve and head retrofits
Understand contractual obligations & specifications
Review each contract specifications
Provide activity calendar to work team leaders
Reaffirm contractual understanding with customer
Address contractual dispute immediately
Re-Engineer specifications periodically (technology advancements, contractual mistakes, site learning's, market shifts & client observations
Develop client & work team
Influencing relationship
Managing relationship

Budget

Insure budget compliance
Post job cost daily (if applicable)
Review budget to actual reports weekly (if applicable)
Address suspected estimating errors immediately positive & negative
Report site condition changes immediately
Manage agronomic plan & watering schedules
Periodically adjust budgets based upon lessons learned, market conditions & technological advancements
Uncontrollable (uncontrollable costs, weather phenomena's, economic phenomena's & market shifts/market conditions

Personnel Development (if not a dedicated operations supervisor)

Sales

Oversee project enhancement & landscape upgrades
Develop a responsible enhancement plan for each project (safety, life cycle, long term cost management, curb appeal
Oversee enhancement work team efficiency
Oversee enhancement work team quality
Oversee budget to actual
Conduct lessons learned reviews
Sell Enhancement projects. This includes bid preparation, submittal, and overseeing project until completion.
Develop new leads of Maintenance Prospects
Target sales for increased route density.
New account Sales, Be able to measure for bid estimate, create bid proposals and present /close sale
Manage renewals (Re-Conversion)
Establish trust competency, communications, corporate
Maintain a client management schedule
Set high standards
Provide planning tools

**Administrative