CNC Field Service Technician - Chicago, United States - Heller Machine Tools - Michigan

Heller Machine Tools - Michigan
Heller Machine Tools - Michigan
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Essential Duties and Responsibilities:


  • Discuss and diagnose issues onsite with customer
  • Request spare parts through Aftermarket Sales group
  • Thoroughly document repairs on service reports
  • Track and document expenses on expense reports

Supervisory Responsibilities:


  • None

Process Owner Responsibilities:


  • None

Education and Experience:


  • Minimum 2year degree. Combination business and technical degree preferred
  • At least 5 years handson experience with heavy metal removal product lines and processes.

Job Knowledge, Skills, and Abilities:


  • Thorough understanding of electrical and mechanical systems commonly used on 3 and 5 axis milling machining centers with Fanuc 31i or Siemens 840D PL & SL controls. Linear rails and carriages
  • Ballscrew drives
  • Servo motors
  • External absolute measuring system
  • Automatic tool magazine and tool changer
  • Automatic pallet changer
  • Manual and Automatic workpiece loading
  • Spindle machining units
  • Servo amplifiers and closed loop systems
  • 480VAC and 24VDC electrical systems
  • Pneumatic Systems
  • Hydraulic Systems
  • Lubrication Systems
  • Coolant Systems (flood and mist)
  • Ability to conduct root cause analysis and create thorough and detailed service reports and records.
  • Professionalism while taking on challenging situations.
  • Ownership in meeting client goals.
  • Must have excellent planning and time management skills
  • Ability to read and interpret blueprints.
  • Must have complete set of own tools appropriate to complete any required repairs. Heller specific special tools will be provided.
  • Communicate effectively with customer maintenance techs, customer plant engineers and management.

Training Requirements:


  • General Safety
  • ISO 9001 Quality System Awareness
  • ISO 14001 Environmental Awareness
  • Lockout/Tagout
  • Heller Network
  • New Field Service Technicians will jobshadow long tenured colleagues as part of their initial training.
  • Assembly and Commissioning of machine within the USA or abroad.
  • Training in Germany by Heller Academy trainers.
  • Field Service Technicians are supported by staff that consist of former Field Service Technicians and a team that regularly interacts with customers.

Physical Demands:


  • Physical exertion required.
  • Regularly required to sit, stand, walk, bend and move about the facility.

Personal Protective Equipment:


  • Safety glasses may be required while performing specific tasks.
  • Hearing protection may be required while performing specific tasks.
  • Steel toe safety shoes may be required while performing specific tasks

Work Environment:


  • Works in both office and plant environment.

Will be required to perform other duties as requested, directed, or assigned.

You should be proficient in:

  • Electrical Troubleshooting Skills
  • Hydraulics Experience
  • Troubleshooting Industrial Automation Equipment
  • Troubleshooting CNC Machines
  • Experience in a Manufacturing Environment
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