3rd-level supporter, IT specialist, IT support specialist - Oaks, United States - Spectrum Industries

Spectrum Industries
Spectrum Industries
Verified Company
Oaks, United States

3 weeks ago

Michael Johnson

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Michael Johnson

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Description

IT Support Engineer (m/f/d) 3rd Level

Kaiserslautern

Who we are...

We are DCON. Join us in the world of exciting enterprise service management. Our passion: Smart software. Smart consulting. Renowned clients such as Mercedes Benz, BWI, and the German Federal Bank rely on our software Servity.

With 130 employees at our modern locations in Kaiserslautern, Bremen, and Stuttgart, we prioritize their satisfaction. Our strong sense of community, diversity, and positive work atmosphere shape our corporate culture. This is also confirmed by our Kununu Top Company 2024 award, which we have received for the third time in a row.

Whether you are a student, graduate, or professional: We are looking for people like you. Become part of our growing team.

What does an IT Support Engineer - 3rd Level do at DCON?

  • Support our customers in the ongoing operation of Servity
  • Assist our IT service desk as a contact person for our customers
  • Receive and qualify inquiries and error reports in our ticket system
  • Analyze customer issues together with our development department and your team and find
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