Revenue Enablement, Just-in-time Platform Manager - Boston, United States - ZoomInfo Technologies LLC

ZoomInfo Technologies LLC

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

Revenue Enablement, Just-in-Time Platform Manager (Spekit)

We are looking for a detailed, technical, empathetic, and results-oriented Platform Manager to join a Global Revenue Enablement team that supercharges ZoomInfo's Go-To-Market organization.

Gartner's _2022 Gartner Revenue Success Story _research_ _found that organizations that deliver just-in-time enablement were 3.5x more likely to exceed their customer retention targets.

Organizations that used contextual behavioral nudges were 2x more effective at driving customer acquisition and 1.9x more likely to see revenue growth.

We are evolving our Enablement delivery to further meet our sellers where they are by developing just-in-time programming.

This will provide a more relevant vehicle to bring deal coaching, process changes, tools training, and more to the front lines.

We need you to own and shape this programming and to manage the platform that makes it possible.

What you will do:

Coordinate with adjacent teams to scope, develop, and design content programming
Work with Revenue Enablement teammates and Sales leadership to support sales process changes with awareness and messaging design
Codevelop an asynchronous sales coaching program
Establish an operating model with adjacent teams to support, report, an optimize content programs
Help earn and retain seller trust in our critical enablement systems, primarily Spekit
Shape and administer the system
Manage content publishing processes
Own content lifecycle management
Maintain metadata hygiene to ensure users can search and find content quickly
Support our internal customers
Collaborate with content owners
Coordinate with the Enablement Platforms team
Creatively solve problems
Help define users' platform experience
Support usage reporting and data analysis
Present with impact and creativity on the outcomes you drive for the org
Work hard and laugh hard this should be fun

What you bring:

Role_
Experience troubleshooting problems with end users
Experience working with revenue organizations including; sales, solution consultants, and/or customer experience roles
Demonstrated experience in managing multiple initiatives of varying complexity and timeframes
Experience managing, organizing, and optimizing large volumes of content in systems
Familiarity with usage reporting, trend analysis, and using spreadsheet tools
Experience working on international internal teams is a plus
Technology_
Expertise in using hybrid communication tools such as, Zoom, Vidyard, and Slack
Demonstrated experience with content authoring, packaging, and management tools used in enablement organization including:
Microsoft Office Suite or Google Suite
Learning management systems
Content management platforms such as Seismic, Highspot, etc.
Experience with ZoomInfo SalesOS, Chorus, Engage or its competitor solutions is a plus
Professional_
Personality & passion for helping others succeed
Proven experience in effective crossfunctional relationship management
Service mindset
Drive to see projects through to completion
Excellent command of English, both oral and written
Ability to perform comfortably in a fastpaced, deadlineoriented work environment
Ability to work as a team member, as well as independently
Selfstarter mentality
Insatiable curiosity and love of product technology
Strong project and time management skills
Strong judgment, initiative, and sense of urgency
Detail oriented

This is a hybrid role, working a minimum of three days per week from one of our US office locations.

The US base salary range for this position is $60,000 to $80,000 + annual bonus + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

LI-Hybrid #LI-AF1

About us:

ZoomInfo (

NASDAQ:
ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide.

Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.