Hosp Care Investigator - New York, United States - NYC Health + Hospitals

NYC Health + Hospitals

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About NYC Health + Hospitals:

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn.

Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.

Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Complete health Insurance notifications, verification, and obtain authorization whenever possible for scheduled and nonscheduled visits, as assigned.
Contact insurance payers to secure authorizations for required services, and verify coverage and benefits.
Communicate with patients to obtain updated health insurance information and update Epic when necessary.
Utilize insurance websites/portals to verify insurance coverage.
Document patient information clearly and completely in the EMR.
Complete and submit Medicaid Applications, Charity Care programs for eligible Patients
Interact with other departments to financially secure accounts.
Refer accounts requiring escalation to Supervisor in a timely manner.
Attend all necessary training sessions to effectively perform the daytoday functions of the position.
Perform all other duties as assigned by the Patient Access Manager or Supervisors.

Minimum Qualifications:

A Baccalaureate Degree from an accredited college or university; or
An Associate's degree from an accredited college or university; and completion of a certificate program in medical billing; or
A four-year high school diploma or its educational equivalent; and completion of a certificate program in medical billing; and two (2) years of full-time experience in interviewing, investigation, or a related field, such as credit and collection follow-up or bookkeeping, or as a customer service representative providing comprehensive customer service entailing the dispensing of information or listening to and resolving customer's concerns, problems and complaints or troubleshooting; or
A four-year high school diploma or its educational equivalent; and four (4) years of full-time experience, as

described in #3 above; or

How To Apply:

Please be advised that proof of Covid-19 vaccination is required prior to hire.
NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs