Customer Sales Advisor - Downers Grove, United States - Goodyear
Description
IMMEDIATELY HIRING - APPLY TODAY
General Description:
As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service.
Responsibilities will include, but not be limited to:
- Help drive and reach sales goals through guest interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction through understanding their needs
- Understand and be able to describe all warranties, advertising, and promotion of products and services
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
- Make recommendations to guests based on manufacturing recommendations
- Promote selfdevelopment by utilizing Company provided training tools
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications:
- Prior guest service experience
- Valid driver's license
- Must be at least 18 years of age
- No relocation is being offered for this position
Preferred Qualifications:
- High School Diploma or GED
- Previous Automotive Guest Service experience
- Previous Tire Sales experience
Position Criteria:
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
- Commitment to following established safety policies and procedures
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