- san antonio , texas
- posted today
- $27 - $27.82 per hour
- temp to perm
- high school
- category office and administrative support occupations
- referenceAB_
- Review customer's complaints for risks
- Respond independently to complaints escalated at the highest level.
- Communicate with customers via phone (5-10 calls a day) and in writing (written letters)
- Interact with internal and external customers to resolve their issues.
- Providing resolutions to customers over phone
- Work within a case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards.
- Being able to handle cases at different stages of their life
- Working through a pipeline, receiving new cases daily, while also keeping up with existing cases until they are closed
- Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online.
- Financial Services (4 years of experience is required)
- Underwriting
- Quality Assurance
- pipeline management
- Time Management
- Policy
- Banking Operations
- Processor
- Research
- Compliance
- Years of experience: 4 years
- Experience level: Experienced
-
Texas Department of Aging & Disability Services San Antonio, United StatesJob Description: · Program Specialist IV · The Civil Rights Specialist (CRS) Employment Discrimination Complaint Specialist is selected by and responsible to the Area Manager and/or Operations Director, or designee. · The CRS performs in a progressively consultative, professiona ...
-
Operations Manager
3 weeks ago
Insight Global San Antonio, United StatesMust Haves: · Bachelor's degree in applied science · industry management experience (laboratory operations, biomedical operations) · experience supporting or working in a regulated environment (clean room or aseptic environment) · Willing to travel (requirements: report to all fa ...
-
Representative, Collections
1 week ago
Conn's HomePlus San Antonio, United States Full timeOverview - The Digital Collections Representative plays an essential role as the liaison between the company and its customers. The individual in this position must possess a great deal of negotiation and communication skills as well as excellent understanding and enthusiasm for ...
-
Career Strategies, Inc. San Antonio, United States Temporary to HireAssistant Managers are needed for coverage at apartment communities - temporary, temp to hire and FT opportunities. · Assistant Managers help staff create the best experience for prospective and future residents, reach occupancy goals and develop loyal relationships with service ...
-
Customer Support Specialist
1 day ago
Owl Practice Suite San Antonio, United StatesAbout Us: · Owl Practice Suite is a dedicated practice management software designed specifically for mental health professionals. Our comprehensive suite of features is tailored to streamline both administrative and clinical tasks within mental health practices. At Owl Practice S ...
-
RAILROAD COMMISSION OF TEXAS San Antonio, United StatesRRC - Engineering Specialist I/ Oil & Gas Field Inspector - San Antonio (Maverick and Dimmit County Organization · :RAILROAD COMMISSION OF TEXAS Primary Location · :Texas-San Antonio Work Locations · :RRC San Antonio112 E. Pecan StreetSuite 1705San Antonio78205 Job · ...
-
Analyst General Business 3
5 days ago
CPS Energy San Antonio, United StatesWe are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology techn ...
-
Pediatric Emergency Medical Director
2 weeks ago
UT Health San Antonio San Antonio, United StatesPediatric Emergency Medical Director (Assistant/Associate Profesor/Clinical) Faculty School of Medicine Requisition Pediatric EmergencyMedical Director, Department of Emergency Medicine · The Long School of Medicine (LSOM) at theUniversity of Texas Health Science Center at ...
-
Echo Technician
10 hours ago
Methodist Hospital Northeast Live Oak, United States HOSDescription · Introduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Echo Technician with Methodist Hospital Northeast you can be a part of an organization that is devoted to giving back · Benefits · Methodist ...
-
Client Service Specialist
1 week ago
Heard & Smith San Antonio, United StatesClient Service Specialist (Legal Assistant)Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do ...
-
Stryker San Antonio, United StatesWork Flexibility: Field-based · Job Summary: · Provides clinical and technical support to all end users and provides on-site guidance and assistance during surgical procedures in a defined area. Leads continuous account growth of the clinical base by working with key hospital s ...
-
Client Service Specialist
2 weeks ago
Heard & Smith, LLP San Francisco, United States PermanentClient Service Specialist (Legal Assistant) · Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record ...
-
Client Service Specialist
2 weeks ago
Heard & Smith San Antonio, United StatesClient Service Specialist (Legal Assistant) · Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. ...
-
Entry Level Sales
1 week ago
Derive Enterprise San Antonio, United StatesWhat does an Entry Level Sales & Customer Support Representative do? · An Entry Level Sales & Customer Support Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and eff ...
-
Hotel Front Desk Attendant
3 weeks ago
Hilton Garden Inn San Antonio Airport San Antonio, United States· We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team part-time. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring ex ...
-
Account Receivable Specialist
1 week ago
Innova Solutions Inc San Antonio, United StatesInnova Solutions is immediately hiring for an Account Receivable Specialist, San Antonio, TX · Position type: Full-time Contract · Duration: 12 Months · Location: San Antonio, TX · As an Account Receivable Specialist , you will be: · Keeps records of customer interactions ...
-
Case Status and Appeals Representative
1 week ago
Heard & Smith, LLP San Antonio, United StatesHeard and Smith, LLP · Case Status and Appeals Representative · Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and ha ...
-
Patient Access Manager San Antonio, TX
1 week ago
Generis Tek Inc San Antonio, United StatesPlease Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Nitika Rao at email address can be reached on # · We have Permanent for Patient Access Manager for our client San Antonio, TX. Please let me know if you or any of your friends ...
-
Patient Access Manager San Antonio, TX
2 weeks ago
Generis Tek Inc San Antonio, United States· Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Nitika Rao at email address can be reached on # (phone number removed). · We have Permanent for Patient Access Manager for our client San Antonio, TX. Please let me know if you ...
-
Brokerage Account Specialist
1 day ago
Experis San Antonio, United StatesBrokerage Account Specialist - MUST HAVE Current Series 7 License · Are you a customer service champion with a passion for helping people? · Do you have a strong understanding of financial markets and regulatory requirements? · If so, we want to hear from you OUR CLIENT is seek ...
sr complaints specialist - San Antonio, United States - Randstad
Description
sr complaints specialist.
job details
summary
job details
Randstad is seeking financial professionals for the executive complaints office for a large financial institution in Des Moines. This role is a long-term contract to hire opportunity that starts in office but ultimately transitions to a hybrid model where you will work one week in the office and one week at home. Please if you are interested.
salary: $27 - $27.82 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
KH
kyle hemphill