Carrier Team Senior Analyst - Riverside, United States - HUB International

HUB International Riverside, United States

3 weeks ago

Description

The Carrier Management Team works closely with our carriers to build optimized relationships. We are committed to ensuring our carrier's inquiries are serviced, feedback is heard and collaborate on processing solutions. We are about researching and resolving. Every member of the carrier team is analytical with a drive for providing excellent customer service.

About the position:
The Carrier Team Senior Analyst supports our accounting partners and Service Analysts with a variety of high-impact assignments.

They are knowledgeable in both the HFC and Operations workflows which allows for them to make decisions that mitigate risk and provide solutions.

This role is a key representation to our internal and external contacts as an expert in Carrier/Accounting partnerships.
Provide support to Senior Analyst by managing and resolving complex inquiries
Partner with offshore leadership in managing resources and success of assigned items
Proactively identify opportunities to reduce carrier limitations and enhance partnerships
Collaborate with Corporate Strategies, Information technology, Operations, and accounting teams to ensure accuracy of our Broker Management Systems
Analyze carrier data and deliver insight on potential risks and improvements
Monitor and safeguard carrier portal information
Complete additional projects as assigned
Minimum of 3 years working in customer solutions setting
Demonstrated ability to take initiative and deliver successful results
Ability to provide guidance and resolution with intricate carrier escalations
Experience working with excel and deciphering carrier data
Knowledge of Broker Management Systems and IT ticketing system requirements
Effective listening skills and ability to communicate efficiently through various channels
In depth understanding of HFC and full cycle transactional accounting

The expected hourly pay range for this position is $24.00 to $32.00 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, retirement matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Department Accounting & Finance
Required Experience: 2-5 years of relevant experience

Required Travel:
No Travel Required

Required Education:
High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

The EEO is the Law poster and its supplement is available here
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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