Customer Support Representative - Fultonville, United States - Culligan 3NY

Culligan 3NY

Verified Company

Fultonville, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

Company Pension Plan
Competitive salary
Health insurance
Paid time off
Training & development

Benefits/Perks

Medical insurance
Company Pension Plan

with company match

Vacation, paid time off
Companypaid training
Employee discounts for Culligan inhome products
Eligibility for annual recognition and training meetings/events

Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Extensive problemsolving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED
Minimum of two years of customer service experience preferred
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal

About Culligan

As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers.

Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.