Customer Service - Escondido, United States - ART CAFE

Description

• Provide excellent customer service and support to clients
• Answer incoming calls and respond to customer inquiries
• Assist customers with product information, pricing, and order status
• Process orders, returns, and exchanges accurately and efficiently
• Resolve customer complaints or issues in a professional and timely manner
• Maintain customer records and update information as needed
• Collaborate with other team members to ensure customer satisfaction
• Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues

• Previous experience in customer service or a related field is preferred
• Strong communication skills, both verbal and written
• Excellent problemsolving abilities and attention to detail
• Ability to multitask and prioritize tasks effectively
• Ability to analyze customer needs and provide appropriate solutions
• Outbound calling experience is a plus

• Onthejob training

• No experience needed

• Rotating shift

• Every weekend
• Monday to Friday

• Inperson

• Escondido, CA required)

• Escondido, CA 92025: Relocate before starting work (required)