Guest Services Representative/-full Time - Centreville, United States - Newport Hospitality Group, Inc.

Newport Hospitality Group, Inc.
Newport Hospitality Group, Inc.
Verified Company
Centreville, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Full time
Description

Job Description:

Guest Services Representative - FULL TIME:

Responsibilities:


  • Welcome guests upon arrival and check them in using the hotel's computer system
  • Answer guest inquiries about hotel services, amenities, and local attractions
  • Assist guests with luggage and provide directions to their rooms
  • Handle guest complaints and resolve issues in a timely and professional manner
  • Process guest checkouts and collect payments
  • Maintain a clean and organized front desk area
  • Assist with other duties as assigned by management

Requirements:


  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends and holidays
  • Proficient in Microsoft Office and hotel computer systems
  • Ability to stand for extended periods of time and lift up to 50 pounds
More jobs from Newport Hospitality Group, Inc.
See all jobs of Newport Hospitality Group, Inc.