Sales Development Representative-inbound - Westborough, United States - United Site Services
Description
About USS:
You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America.
We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country.
From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons.
Join a company that makes a difference in communities across the country while providing for yourself and your family.THE USS DIFFERENCE
- Onestopshop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
- The largest inventory of equipment in the country.
- Coasttocoast coverage with over 130+ locations in 27 states — and growing
Overview:
About USS
PRIMARY PURPOSE
The Sales Development Representative Inbound (SDR) role is an essential sales partner in the USS sales process to grow revenue with current customers, expand our customer base and efficiently connect potential customers with sales staff.
The SDR is responsible for adequately qualifying and managing all sales leads received through the various data feeds and inbound phone calls, as well as making outbound sales calls related to sales initiatives and campaigns.
This position has a clear understanding of the process to identify customer ranking and thresholds of need and how to handle/team sell and delegate accordingly.
Responsibilities:
ESSENTIAL FUNCTIONS- Partner with sales and marketing to execute proactive outbound calls and campaigns related to lapsed customer accounts with declining revenue, repeat projects, job expansion, and cross-selling initiatives- Partner with sales to help manage Inbound Business Sales Queue as needed- Respond, engage and qualify inbound leads and inquiries from our website and manage Easy Safe and Clean shared mailbox- Sell all product offerings available in the specific market and contact potential customers to create and maintain long-term partnerships- Work to revenue targets/quotas and KPIs as set by Supervisor. Utilize outside sources to assist in driving KPIs and manage performance intelligently Profile strategic accounts to identify key individuals, research and obtain business requirements, and present solutions to start the sale cycle Produce quotes and orders through Salesforce- Manage individual case management box in Salesforce- Perform other duties as required
SUPERVISORY RESPONSIBILITIES
This role has no supervisory responsibilities.
Qualifications:
QUALIFICATIONS
EDUCATION
Min/Preferred
Education Level
Description
Minimum
High School or GED
or equivalent combination of education and experience
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
3of related sales or customer experience preferred
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
- Prospecting / Cold Calling / Referral generation
- Proven track record of building business and hitting sales targets
- Strong PC proficiency (Microsoft Office, CRM, etc.)
- Salesforce proficiency experience a plus
- Customer care and sales experience, including customer relationship development and referral generation
- Ability to solution sellthrough value alignment to differentiate USS offerings from the competition
- Teamwork with all sales channels and operations
- Lead Sourcing
- Closing and Negotiating
- Time Management
- Organization
- Excellent followup skills (leads, issue resolution, etc.)
- Strong written and verbal communications
- Decision making and problemsolving
- Other required skills: Presentation skills, building relationships, negotiation, resultsdriven, capable of achieving sales targets
- Keep up to date with industry news to identify opportunities for new business and industry knowledge
- Know the critical steps of projects and project management
Physical Requirements
Demand Frequency
Use hands and fingers to handle, control or feel objects tools or controls Frequent
Repeat the same movements when entering data Frequent
See details of objects that are less than a few feet away Constant
Speak clearly so listeners can understand Constant
Understand the speech of another person Constant
Focus on one source of sound and ignore others Frequent
Hear sounds and recognize the difference between them Frequent
See differences between colors, shades and brightness Frequent
All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.
- Paid Time Off (prorated for Part-Time employees)
- Paid Holidays
- Medical/Pharmacy
- Dental
- Vision
- 100% Employer-Paid Short-Te
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