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    Assistant Banquet Manager - Menlo Park, United States - Rosewood Hotel Group

    Rosewood Hotel Group
    Rosewood Hotel Group Menlo Park, United States

    3 weeks ago

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    Description

    Job Title Assistant Banquet Manager Education Professional Location Rosewood Sand Hill - Menlo Park, CA 94025 US (Primary)

    Compensation Currency USD Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Maintain complete knowledge of service requirements for assigned functions: Meet on a daily basis with the Chef and Stewarding to review scheduled group's menu and equipment requirements. Ensure agreement of delivery times, amounts and special arrangements. Coordinate buffet requirements when necessary Prepare station assignments for Banquet Servers according to group requirements and hotel standards. Identify situations, which compromise the department's standards and delegate these tasks. Inspect table set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards; rectify deficiencies with respective personnel. Ensure setups are down 30 minutes prior to guest arrival. Check bar set-ups for cleanliness, organization and agreement with group requirements and departmental standards; resolve any problems. Set out name cards in accordance with group requirements and departmental standards. Communicate additional meal requirements and special requests to the kitchen. Ensure all closing duties for staff are completed before staff signing out. Complete all paperwork and closing duties in accordance with departmental standards. All other duties as assigned by the Food and Beverage Manager and Executive Committee Job Requirements **QUALIFICATIONS:**

    Experience: Minimum three years experience in banquet operations in a four/five star hotel.

    Education: High school diploma. Diploma/degree in Hospitality/Culinary Management preferred with proven record in delivering operating results in high volume banquet operations in four/five star hotels.

    General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guests service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

    Technical Skills: Knowledge of Windows, Excel, Delphi and Microsoft Office preferred. Ability to enforce hotel's standards, policies and procedures with assigned staff; ability to prioritize and organize work assignments; delegate work; ability to direct performance of assigned staff and follow up with corrections where needed; ability to motivate assigned staff and maintain a cohesive team; ability to ascertain staff training needs and provide such training; ability to be a clear thinker, analyze and resolve problems, exercising good judgment; ability to focus attention of details; ability to exert physical effort in transporting equipment and wares; ability to endure abundant physical movements in carrying out job duties; ability to ensure security of storage room access and hotel property; ability to work without direct supervision. Apply appropriate parameters to ensure budget objectives are met, particularly labour standards and overall cost management.

    Language: Required to speak, read and write English. Additional language is an asset.

    Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

    Licenses & Certifications: Serving it Right

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