Retail Manager - Houston, United States - Color Factory LLC

Color Factory LLC

Verified Company

Houston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

USD Hourly
Who We Are

Within each Color Factory location, visitors are invited to experience the joy of color through interactive installations, immersive rooms, and carefully curated moments.

Color Factory collaborates with artists, art institutions, nonprofits, and brand partners to tell compelling stories that make life just a little more joyful.

Above all, Color Factory seeks to make art accessible for more people.

About the Retail Team

We are passionate about tapping into the joy of color through the expression of art to create experiences that make people of all ages smile, connect, remember, and feel like kids again.

We believe in color's unique ability to spark delight and to break down barriers so people can reconnect with themselves and others.

Almost everyone could benefit from an injection of color and Color Factory's aim is to not only provide it, but to make it accessible and approachable for all.

About the Role
As a Color Factory Retail Manager, you'll Oversee all aspects of store operations, manage Color Shop staff, meet sales goals, and deliver exceptional customer service to promote sales and foster guest loyalty

You'll also:

Oversee all aspects of guest engagement within the Color Shop to support the selling, service, and operations of the shop
Foster strategic planning to achieve retail sales goals by working to drive strong results in the Color Shop on a daily basis
Oversee the flow of products, processes, and systems for efficient operations, and inventory support
Maintain rigorous visual aesthetic standards in the Color Shop to ensure a positive guest experience from start to finish
Partner with onsite leadership and corporate partners to oversee the Retail Area of Responsibility (AOR)

About You

You continually consider how each idea enhances or detracts from the customer experience.
You don't sacrifice the customer experience for the sake of convenience or efficiency. You raise concerns when the customer experience is potentially at risk, even in difficult situations or conversations.
You communicate authentically and genuinely with vision and purpose, inspiring others to get on board. You don't just report facts and figures, but tell an engaging story that reveals the "why" behind each number. You which communication method will yield the greatest impact for each message.
You are selfmotivated, resourceful, and proactive. You don't hide from problems or let them persist. You offer unsolicited help and support and eagerly roll up your sleeves to pitch in wherever needed.
You can be counted on to see tasks through to completion. You can operate independently or with others to tie up loose ends and produce a successful outcome in line with company vision and standards.
You proactively seek opportunities to help individuals and the team get stronger. You don't hesitate to share developmental feedback and to provide encouragement when times are tough. You help others do more than they thought possible.
You believe in and promote the company values, and embody our values in words and actions. You respect and honor the diversity of the entire community.

Specific Qualifications
To be successful in this role, we recommend these qualifications:

Proven track record managing a retail environment, including visual merchandising, staff supervision, inventor
Exceptional ability to interact with guests, provide information and assistance, and ensure a highquality shop
Experience with POS software and hardware, understanding of transaction processing, and ability to troubleshoot common issues to ensure smooth sales operations
Ability to manage multiple responsibilities at once, exhibits strong decisionmaking and multitasking capability

BENEFITS + PERKS

Medical _(FT Only)_
Dental and Vision insurance
Critical Illness, Accident and Hospital Indemnity
401k Retirement Plan
Employee Assistance Program
Paid Safe & Sick Leave and Paternity Leave
Commuter Benefits
Generous Vacation Policy
Paid Time Off _(Bereavement, Childcare, Jury Duty & more)_
Complimentary tickets
Shop discounts and Friends & Family discounts

COMPENSATION PACKAGE

Competitive Rates
Annual Market Analysis
401k Employer Matching
HSA Employer Contributions

Equal Employment Opportunity
We are an Equal Employment Opportunity ("EEO") Employer.

It has been and will continue to be a fundamental policy of Color Factory not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including h